Access to Health Records Officer
| Posting date: | 18 February 2026 |
|---|---|
| Salary: | £24,833.00 per year |
| Additional salary information: | £24833.00 a year |
| Hours: | Full time |
| Closing date: | 23 February 2026 |
| Location: | Llandudno, LL30 1LB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | H9050-26-0338 |
Summary
To respond effectively and professionally to all telephone, written and in-person enquiries using tact, discretion, and sensitivity as appropriate to the situation, ensuring patient confidentiality is maintained. Where necessary referring calls to the Access to Health Record Team Leader. To have a good understanding of the General Data Protection Regulation (GDPR) 2018, Data Protection Act 1998, Access to Health Records Act 1990, Information Commissioners Officer in relation to the job role, the requirements, and responsibilities. Responsible for ensuring mechanisms are in place to retrieve records in both paper and electronic formats, and liaising with multi disciplinary clinical and non-clinical leads where the need arises regarding disclosure. Scanning all appropriate information in relation to subject access request promptly and accurately, ensuring all information is legible and relevant to the request within legislative timescales and procedures. Support the Access to Health Records Case Handlers with the requesting, chasing, collection and delivery of paper patient records and upload within the SAR Management System. In some cases, this will include visiting patient ward/clinic to collect paper records for scanning. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.