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Service Advisor

Job details
Posting date: 17 February 2026
Salary: £29,000 to £37,000 per year
Hours: Full time
Closing date: 19 March 2026
Location: Cardiff, Wales, CF11 8PD
Company: Perfect Placement UK Ltd
Job type: Permanent
Job reference: 59215941

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Summary

We are currently advertising on behalf of an Automotive prestige franchise-approved car dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cardiff area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- Starting salary of £29,000 per annum pending experience & current earnings.
- Access to a bonus scheme providing an OTE of £8,000+ per annum. (This is based on Customer Service Scores and Upsell)
- Service plans are £25 each on top of this, also!
- Overtime, subject to availability, paid additionally at the standard rate.
- 25 days of annual leave plus the 8 bank holidays.
- CBS (Car Buyer Scheme) is available.
- Workplace pension scheme.
- Access to in-house guidance & manufacturer-accredited training at our clients' academy.
- Various additional company benefits, including discount gym memberships, RAC membership discount, CBS car scheme, eye test/optical equipment contributions, and a retail shopper portal which provides discounts to a huge range of retail outlets.
- Fantastic career development prospects with an industry-leading premium brand and a nationwide company operating for over 40 years that is recognised as a "Best Place to Work" by Glassdoor.
- Working hours are Monday to Friday 8:00am-6:00pm with an hour for lunch, with 1 in 4 Saturday mornings 8:00am-1:00pm paid additionally at the standard rate.

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £29,000 with OTE of circa £37,000.

To apply for this Service Advisor position, please forward your CV to Harry Thaxton-Woodcock, quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

© Perfect Placement UK Ltd – See our website for details

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