Housing Administrator (12-Month FTC)
| Posting date: | 17 February 2026 |
|---|---|
| Salary: | £27,000.0 per year |
| Additional salary information: | up to £27,000 (DOE) |
| Hours: | Full time |
| Closing date: | 19 March 2026 |
| Location: | Newmarket, Suffolk, CB8 7AH |
| Remote working: | On-site only |
| Company: | Hays Specialist Recruitment |
| Job type: | Contract |
| Job reference: | 4771135_1771344641 |
Summary
Your new company
My client is a well-established and respected not-for-profit organisation with offices in Newmarket.
Your new role
Are you organised, proactive, and passionate about helping people? My client is looking for a Housing Administrator to play a key role in keeping their housing service running smoothly and delivering excellent support to our tenants. This is a varied and rewarding role; you'll provide essential admin support across housing operations, from coordinating repairs and managing compliance, to assisting with lettings and helping us maintain high-quality homes. You'll be the first point of contact for tenants, contractors, and colleagues, ensuring a friendly, efficient service. Your responsibilities will include:
- Coordinating day-to-day housing administration including lettings, tenancy changes, and customer enquiries.
- Administering and monitoring repairs and maintenance, raising works orders, liaising with contractors, processing invoices, and keeping tenants informed.
- Supporting the smooth turnaround of empty homes, from tenancy termination through to re-let.
- Assisting with the delivery and monitoring of compliance activities (gas, electrical, fire, legionella, asbestos).
- Maintaining accurate records and producing reports.
- Supporting income collection and rent administration.
- Contributing to a positive customer experience through clear communication and tenant engagement.
What you'll need to succeed You will need to be an organised and proactive Housing Administrator to join a small, friendly team. You will require:
- The ability to manage complex workloads, liaise with customers and suppliers, and maintain accurate records.
- Experience in housing administration, repairs coordination or compliance monitoring.
- Knowledge of health and safety requirements for residential properties.
- Excellent organisational, communication, and IT skills.
- Ability to work independently and as part of a small collaborative team.
- Customer focused approach and commitment to continuous improvement
- A proactive, people-focused mindset with a passion for quality housing
- A full UK driving licence and access to a vehicle.
- Prior experience in housing, property management, or a similar administrative role is highly desirable; exposure to repairs, voids, and compliance processes is advantageous.
What you'll get in return
In return, you will have the chance to work as part of a friendly and collaborative team, and have a real impact, helping improve services, support tenants, and keep everything running smoothly, so no two days will be the same.
- Hours: 9am-5pm
- 100% office-based
- On-site parking
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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