Senior Data and Insight Manager (12 Month Maternity Cover)
| Posting date: | 17 February 2026 |
|---|---|
| Salary: | £45,000 per year |
| Hours: | Full time |
| Closing date: | 03 March 2026 |
| Location: | London, London, SW7 2DD |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Science Museum Group |
| Job type: | Temporary |
| Job reference: | SMG03426_1771330677 |
Summary
Are you an experienced data and insight professional looking to make a meaningful impact in a mission-led organisation?
Do you enjoy turning complex data into insight that drives better decisions, supports income generation, and improves customer or supporter experience? This is an opportunity to join the Science Museum Group as Senior Data and Insight Manager, playing a key role in shaping how data supports fundraising and partnerships across a national museum group.
This is a 12-month fixed-term role (maternity cover), offering the chance to make a real contribution in a strategic, collaborative environment.
About us
The Science Museum Group (SMG) is one of the world's leading science and culture organisations, inspiring millions of visitors each year. We care for nationally significant collections and deliver programmes that engage audiences across science, technology, engineering and media.
Our Fundraising & Partnerships team supports this work by building meaningful relationships with supporters, donors and partners, helping to secure vital income that enables our museums to thrive.
About the role
As Senior Data and Insight Manager, you will enable the Fundraising & Partnerships team to use data confidently, effectively and responsibly to drive income growth and deliver an excellent supporter experience.
You will lead on the development and use of our CRM system, Tessitura, ensuring robust data structures, high data quality and insightful reporting that supports data-led decision-making. You will design and embed systems and processes that allow colleagues to work efficiently, and you will provide training and guidance so teams can make the most of the data available to them.
Alongside this, you will play an important role in financial and compliance processes, including overseeing Gift Aid claims and ensuring fundraising activity meets all relevant regulatory requirements. You will also line-manage the Fundraising Income Manager and contribute as part of the senior Fundraising Operations team, working in close partnership with colleagues across the organisation.
This is a full-time role (35 hours per week) with hybrid working available. The role is open to candidates based at any Science Museum Group site, with a requirement to work on-site at least two days per week and occasional travel to other museums.
About you
You will bring significant experience of working with CRM systems and using data to support strategic decision-making, ideally in a customer-focused, fundraising or sales environment. You are confident designing and improving data processes, producing clear and meaningful reports, and helping others develop their confidence in using data effectively.
You are an excellent communicator with strong stakeholder-management skills, able to build trust and influence colleagues at all levels. Organised and solutions-focused, you are comfortable managing competing priorities and solving complex problems, either independently or through supporting others.
You will also bring a collaborative, values-driven approach, and a commitment to working in an open and inclusive way.
Experience of fundraising data, financial processes, or regulatory frameworks such as GDPR would be welcome, but we encourage applications from candidates with transferable experience and a strong interest in applying their skills in a cultural or public-benefit context.
Not sure you meet every requirement? We encourage you to apply anyway - your experience and perspective could be a great fit.
Applying
View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on the Science Museum Group website for full details about the role and application process, or click 'Apply Online' to submit your application.
We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. If you need support with your application or the interview process, please let us know.
What we offer
Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.
- Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
- Career growth. We offer enhanced support with personal and professional development.
- Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
- Health & Dental Insurance. Extra peace of mind, from day one.
- Wellbeing. All our colleagues can access an employee assistance programme and other wellbeing support.
- Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community.
- Enhanced contributory pension. To support you in saving for the future.
- Interest-free loans. When you need a little extra cash for life events or home improvements.
- Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.
Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.