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Receptionist - Bodnant Surgery

Job details
Posting date: 17 February 2026
Salary: £12.71 per hour
Additional salary information: £12.71 an hour
Hours: Full time
Closing date: 13 March 2026
Location: Bangor, LL57 2HH
Company: NHS Jobs
Job type: Contract
Job reference: M0044-26-0047

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Summary

Reception duties: 1) Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice. 2) Deal with all general enquiries, explain procedures and make new and follow-up appointments. 3) Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. 4) Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. 5) Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. 6) Action repeat prescription requests, in line with Practice protocol. 7) Take action on clinicians requests for further information/patient contact information etc. (including computerised practice notes), ensuring completion of all associated paperwork. 8) Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same. Enter patient information on to the computer as required

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