Sheltered Scheme Manager
| Posting date: | 17 February 2026 |
|---|---|
| Salary: | £14.09 to £15.63 per hour |
| Additional salary information: | £15.63ph (basic PAYE) |
| Hours: | Part time |
| Closing date: | 03 March 2026 |
| Location: | Liverpool, Merseyside, L19 2JZ |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4771735_1771326922 |
Summary
We're pleased to be partnering with Onward Homes to recruit a Part-Time Scheme Manager for a sheltered housing scheme in Liverpool. This is a rewarding, ongoing temporary role supporting residents to live safely and independently.
Temporary until at least 31 July 2026Mon/Weds/Fri - 4 hours per day (start 8-9am)Up to £15.63 per hour (PAYE) | Umbrella available
Key responsibilities:
- Deliver high‑quality housing and building management services as the main point of contact for tenants.
- Carry out daily welfare checks and respond to emergencies professionally.
- Report and monitor repairs; liaise with contractors and arrange access.
- Provide excellent customer service and work collaboratively with internal and external partners.
- Complete routine H&S and compliance checks, including fire safety tests and legionella monitoring.
- Support tenants with enquiries, complaints, benefits and tenancy issues.
- Manage low‑level ASB and tenancy breaches, escalating when needed.
- Monitor rent accounts and provide tenancy sustainment support.
What you'll need to succeed
- Experience in housing/tenancy management (ideally in sheltered or retirement living).
- Knowledge of social housing legislation and welfare/benefits.
- Confident lone worker with good communication skills.
- Highly organised, calm under pressure and able to respond to emergencies.
- Reliable, flexible and adaptable.
What you'll get in return
- Weekly pay
- PAYE or Umbrella payment options
- Part-time hours (12 per week)
- Contract expected to run until at least July 2026
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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