ICES ADMIN TEAM LEAD | Walsall Healthcare NHS Trust
| Posting date: | 17 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,485 - £30,162 pa |
| Hours: | Full time |
| Closing date: | 19 March 2026 |
| Location: | Willenhall, WV12 4LF |
| Company: | Walsall Healthcare NHS Trust |
| Job type: | Permanent |
| Job reference: | 7788602/407-Community-7788602 |
Summary
To lead and supervise the ICES administration team providing day to day management of the teamensuring processes and timelines are met in accordance to guidelines, oversee the coordination ofthe drivers schedules and problem solve as necessary. Maintain personnel files, completepersonal development reviews, regular 1-1s and team meetings. Use various software systems in use by ICES ensuring accurate data recording and reporting. Liase with patients, families, carers,professionals, suppliers, contractors.
To provide administrative and system management support to the Integrated Community Equipment Service
The post holder will need to have a high degree of interpersonal skills, literacy, numeracy, organisational ability and IT (Microsoft Office) skills, knowledge of ELMS2 and Fusion and be able to demonstrate and articulate an understanding of the wider work streams of quality and governance
Day to day management of the administration team ensuring processes and timelines are met in accordance with departmental guidelines, overseeing the coordination of drivers schedules and problem solving where necessary. Complete personal development reviews, monitor annual leave/sickness, maintain personnel records, conduct regular team meetings.
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Support with preparing background information, collate information into reports from ELMS2 software system, produce statistics and create and manage databases as required
Manage and co-ordinate events such as training and workshops associated with the Equipment Service
Provide cover for ICES Deputy Lead in their absence and coordinate cover for other colleagues within team as and when required during periods of absence.
To liaise with other teams, services, organisations as directed by ICES Service Manager
To behave in a manner guided by ethical considerations and to keep all information about patients strictly confidential.
It is essential to work as a team with all members of the ICES department in order to deliver an efficient and effective service.
Participate in appropriate duties as directed by the ICES Service Manager.
Picking of equipment from warehouse for counter collection orders
Deal with telephone queries from service users and professionals appropriately in line with quality customer services.
Order equipment using Oracle SBS and NHS supply chain and manage orders, requisitions and invoices as appropriate
To provide administrative and system management support to the Integrated Community Equipment Service
Assist in the management of projects and collation of information to support the process
The post holder will need to have a high degree of interpersonal skills, literacy, numeracy, organisational ability and IT (Microsoft Office) skills, knowledge of ELMS2 and Fusion and be able to demonstrate and articulate an understanding of the wider work streams of quality and governance
Day to day management of the administration team ensuring processes and timelines are met in accordance with departmental guidelines, overseeing the coordination of drivers schedules and problem solving where necessary
Update and maintain personal files, including completion of personnel and payroll documentation
Carry out annual Personal Development Review meetings
Implement and conduct regular team meetings
This advert closes on Tuesday 3 Mar 2026