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Credit Controller

Job details
Posting date: 17 February 2026
Hours: Full time
Closing date: 03 March 2026
Location: Muir Of Ord, Highlands, IV6 7AG
Remote working: On-site only
Company: Brook Street
Job type: Permanent
Job reference: BBBH433173_1771325869

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Summary

Credit Controller - Full Time Based in Ross-shire

We have an immediate permanent role for a Credit Controller. The role is responsible for managing the company's credit control activities to ensure timely cash collection and the accurate set up of new client accounts. This role plays a key part in maintaining healthy cash flow while supporting business growth through efficient on-boarding of new clients.

The 2 main duties in this role.

1. Cash Collection & Credit Control.

  • Proactively chase outstanding invoices by phone, email and other agreed methods of communication.
  • Maintain regular contact with customers to ensure prompt payment in line with agreed credit terms.
  • Monitor aged debtor reports and prioritise collections based on risk and value.
  • Resolve invoice queries and disputes efficiently, liaising with internal teams where required.
  • Escalate overdue or high risk accounts in line with company credit control procedures.
  • Allocate incoming payments accurately and reconcile customer accounts.
  • Maintain accurate and up to date credit control records.
  • Provide regular reporting on debtor status, cash collection performance and overdue balances.

2. New Client Account Setup & Credit Management.

  • Set up new client accounts accurately and in a timely manner.
  • Conduct credit checks and assess creditworthiness in line with company policy.
  • Agree and set appropriate credit limits and payment terms.
  • Ensure all required documentation is obtained and stored correctly.
  • Communicate credit terms clearly to new clients and internal stakeholders.
  • Update and maintain customer master data within the finance system.
  • Review and amend credit limits as required based on payment history and risk.

Skills & Experience

  • Previous experience in a credit control role or accounts receivable role.
  • Strong communication skills with the confidence to chase payments professionally and diplomatically.
  • Good understanding of credit control processes and best practice.
  • High level of accuracy and attention to detail.
  • Ability to manage priorities and work to deadlines.
  • Comfortable working with finance systems and Microsoft Excel (or equivalent).

This is a full time permanent role, salary depending on experience.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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