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Support Worker for Lily

Job details
Posting date: 17 February 2026
Salary: £14.00 per hour
Hours: Full time
Closing date: 19 March 2026
Location: Ledbury, Herefordshire
Remote working: On-site only
Company: Seco Support
Job type: Permanent
Job reference:

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Summary

We are recruiting Support Workers for Lily who lives in her own home in Ledbury. Lily needs Support Workers who are energetic and ready to support her in living her best life.

Why Join Our Team?
We prioritise the well-being of our employees, believing in looking after our employees just as much as we do the people we support. Our priorities include offering support, coaching, and a reflective space to help you thrive. Join a collaborative team that works creatively to achieve shared goals. The benefits of working with us include:

£14.00 per hour
28 days annual leave + up to 4 additional leave days (1 for each year of service)
Full-time, Part-time and Bank roles available
Company pension
Full induction & ongoing paid training
Retail discounts
Medical Cashback Plan (after probation)
Employee Assistance Programme
Continuous professional & personal development – qualifications funded by Seco
Career progression opportunities

About us
We support adults and young people with learning disabilities, autism, and mental health difficulties to live independently in the community. As a compassionate, person-centred company, we focus on creating individualised support packages that empower people to live fulfilling lives. We believe everyone deserves to have deep, caring and meaningful relationships, the right to grow and develop and have access to a safe and welcoming home.

We believe services should be tailored to each individual and that creativity and thinking outside the box are key to delivering bespoke support.

About Lily
Lily is a 22-year-old female who lives in her own home in Ledbury and would like to be supported by an experienced team of support staff who are committed to helping her to live her best life. Lily’s parents live very locally, and she has a very close relationship with them. They speak very regularly on the phone, and they visit Lily often. Lily would like to work toward visiting her parents at their home in the future.

Lily has a diagnosis of Autism, Learning Disability with history of behaviours that may challenge, Pathological Demand Avoidance Syndrome, Microcephaly and De Novo Sox, which can affect development in a person or cause medical issues. Lily has a history of seizures, so it is essential that staff remain calm and confident in providing appropriate support should a seizure occur. Lily is prescribed multiple medications, which must be administered by staff in accordance with her support plan and risk assessments to ensure her safety and wellbeing.

Lily requires support from her staff team to safely access the local community and live a fulfilling life. She needs assistance with all aspects of daily living but is actively working toward greater independence. It is vital that staff encourage and empower Lily in achieving this goal by providing consistent, positive support.

Lily forms relationships through consistency, patience, and trust, and it is important that her new team have patience and take the time to build those foundations with her. She loves to get out and about and has her own car, which staff will drive for her, to access the activities she chooses. It can sometimes take a few visits to a new place for Lily to build up the courage to participate, and it is important that staff are aware of this and support her at her own pace with gentle encouragement.

Lily loves animals and enjoys visiting farms and zoos. These trips give her a chance to connect with animals and support her emotional wellbeing. Creativity is also important in Lily’s life. She loves to draw and colour, which helps her express herself and relax. She would benefit from staff engaging in activities with her to support relationship building. Lily is also good at solving puzzles, which she finds fun and rewarding.

About you

You will:
Put Lily first and appreciate her for the amazing person she is
Stand by her through tough times and be resilient
Assess situations with patience and empathy
Bring a lively, friendly, and caring personality
Have a good sense of humour and be able to share jokes and pranks
Be trustworthy, loyal, and upfront, with strong boundaries
Follow routines and be flexible and creative when needed
Communicate well and be reliable and supportive
Be willing to learn about Lily through training provided by Seco Support and those that know Lily best in order to support Lily with a person-centred approach
Full UK driving license is preferred for this role. Experience in a similar role is desired.

Full training will be provided through Seco Supports induction programme and online learning. Full referencing and a full enhanced check of the Disclosure Barring Service (DBS) will be required for this position.

If you want to join Lily’s journey and be part of her, please complete an application. We look forward to hearing from you.

Please note that we do not offer UK work visa sponsorship; applicants must already have the right to work in the UK.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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