AV Support Engineer
| Posting date: | 17 February 2026 |
|---|---|
| Salary: | £39,377 to £41,494 per year |
| Additional salary information: | Your salary will be determined by your skills and capability as assessed at interview. |
| Hours: | Full time |
| Closing date: | 03 March 2026 |
| Location: | London |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 449564/1 |
Summary
Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements.
Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow.
The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated four times in a row for ‘Best Public Sector Employer’ at the Women in Tech awards and won the award in 2025!
Primarily you will be responsible for supporting the day-to-day operations of AV in, assisting colleagues with getting connected to AV kit for meetings and troubleshooting issues as they present themselves.
You will also be helping to maintain and prepare the teams AV and IT stock, ensuring it is ready for use. As part of the day-to-day support, you’ll also be expected to assist the VIP AV team with any assistance they require.
There may also be times when you’ll have to provide assistance to the IT support team.
You’ll be part of the planning process for Trade negotiations, assisting the AV manager with scouting venues, preparing equipment and liaising with other support teams about the logistics of the events. You’ll also be expected to be present onsite at external venues for these events.
This role would suit someone with good trouble shooting skills, and a solution focused mindset with an attention to detail.
This is a predominantly onsite role given the in-person nature of AV support. You’ll be required on site at minimum 4 days a week.
About you
Ideally you are someone who can troubleshoot and solve problems under pressure
You are friendly, personable and can engage users in discussing technical issues in plain English
You have a desire to improve and develop both yourself and the team
Comfortable working alone and as part of a team.
You bring a positive, can-do attitude to your work and are comfortable taking initiative when circumstances require it.
Main responsibilities
You will be:
- Support the day-to-day audio-visual offering in the main office.
- Support Trade Negotiations rounds, both in the main office and at external venues.
- Support VIP AV team with high level events.
- Liaise with partners and contractors to ensure problems are flagged and addressed
- Maintain and update AV equipment for meetings and events.
- Engage with other support teams to plan support for upcoming meetings and events.
- Assist the IT operations team with non-AV IT related tasks
- Maintain and revise processes and documentation as appropriate.
Proud member of the Disability Confident employer scheme