Independent Living Scheme Manager
| Posting date: | 16 February 2026 |
|---|---|
| Salary: | £15.95 to £20.5 per hour |
| Additional salary information: | Up to £20.50 per hour |
| Hours: | Full time |
| Closing date: | 02 March 2026 |
| Location: | Thornton-Cleveleys, Lancashire, FY5 4AD |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4771414_1771250954 |
Summary
We are supporting our social housing client to recruit an experienced Independent Living Scheme Manager for an ongoing temporary assignment in the Thornton‑Cleveleys area. This is a full‑time role requiring occasional travel to nearby schemes.
Key responsibilities:
- Deliver high‑quality day‑to‑day tenancy management and exceptional customer service across the Independent Living Scheme.
- Carry out daily welfare checks in line with individual support plans, updating risk assessments as needed.
- Assist with lettings, sign‑ups, allocations, void management and the reporting of repairs.
- Respond to and manage ASB, tenancy breaches, safeguarding concerns, nuisance issues and other incidents, working closely with colleagues and external agencies.
- Monitor customer accounts, identify arrears and support tenants to maintain successful tenancies.
- Provide practical advice and guidance around tenancy queries, housing and welfare benefits, and property condition.
- Build strong relationships with residents, families, carers and partner organisations, ensuring accurate and timely case management records.
What you'll need to succeed
- Previous experience in housing or tenancy management, ideally within an independent or retirement living setting working with older or vulnerable people.
- Experience delivering core tenancy services including lettings, sign‑ups, voids, repairs, and low‑level ASB management.
- A solid understanding of housing and welfare benefit processes, with the ability to offer practical support and advice.
- Flexibility to travel between schemes when required, with a driving licence, business insurance and access to your own vehicle.
What you'll get in return
- Weekly pay
- Competitive hourly rates
- Option to be paid PAYE or Umbrella
- Mileage reimbursement
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk