Customer Service
| Posting date: | 16 February 2026 |
|---|---|
| Salary: | £13 to £15 per hour |
| Hours: | Full time |
| Closing date: | 18 March 2026 |
| Location: | Fradley, Staffordshire, WS13 8RZ |
| Company: | The Best Connection Group Limited |
| Job type: | Permanent |
| Job reference: | JN -022026-18501_1771250822 |
Summary
Benefits to the job
· Clear progression
· Monday to Friday work
· Onsite parking
· Nice friendly environment
Key Responsibilities
· Dealing with customer enquiries via phone/email
· Understanding the customers needs being first point of contact for them
· Customer care for aftersales
· Provide clear updates, next steps and realistic timeframes
· Working closely with the team to resolve any issues that may happen
· Good administration skills
Experience & Skills:
· Previous customer service experience, ideally within retail or a technical environment
· Confident and professional telephone manner
· Strong communication and problem solving skills
· Good organisation skills
· comfortable handling challenging situations
· Able to work across multiple systems and processes
· Cares about customers, takes pride in fixing problems properly, and wants to be part of a team building something better.
The Best Connection is acting as an Employment Business in relation to this vacancy.