Receptionist
| Posting date: | 16 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 13 March 2026 |
| Location: | Nottingham, NG7 6ER |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4604-26-0000 |
Summary
Duties and responsibilities 1. Receptionist Duties 1.1 Greet all patients/visitors to the practice on arrival 1.2 Answer the telephone, dealing with or redirecting enquiries as necessary. 1.3 Ensuring the answerphone is switched on/off as appropriate at the beginning/end of each day and during the midday closure 1.4 Make appointments using the electronic computerised clinical system. 1.5 Take messages as appropriate using the current system operated by the practice and ensure delivery of messages to relevant parties 1.6 Record requests for repeat prescriptions from patients 1.7 Ensure appropriate use of Smartcard at all times 1.8 Action requests for ambulance transportation as per practice policy 1.9 Ensure reception and waiting areas are kept neat and tidy 1.10 Maintain supplies of reception stationery 1.11 Deal with all incoming and outgoing mail as per practice policy 1.12 Any other duties as identified to ensure the smooth operation of the surgery. 2. Management of repeat prescription system Only to be carried out after training provided 2.1 Ensure a smooth running operation of the repeat prescription system as per practice policy 2.2 Ensure that all prescriptions issued are recorded into the appropriate part of the patients computerised clinical system. 2.3 Where the request is incorrect or insufficient, ensure the request is referred onto the appropriate doctor for action. 2.4 Make regular checks on prescriptions waiting to be collected and bring to the attention of the appropriate doctor any that are not collected. 2.5 Liaise with pharmacies for patients who have their prescriptions delivered by them. 2.6 Be aware of the repeat dispensing system and the current practice policy. 3. IPC training to be completed as part of the mandatory training and induction. 3.1 4. Management of Medical Records 4.1 Retrieve and refile records as required, ensuring that strict alphabetical order is adhered to. 4.2 Ensure correspondence, reports and results etc are filed in correct record in chronological order. 5. Special requirements 5.1 An understanding, acceptance and adherence to the need for strict confidentiality. 5.2 Ability to prioritise workload and request help if unable to cope. 5.3 Tea/coffee: to share in the making of refreshments and in washing up 5.4 Undertake any other duties as agreed with the Practice Manager/GPs