CNRT Administrator
| Posting date: | 16 February 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 26 February 2026 |
| Location: | Horsham, RH12 2DR |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9150-26-0138 |
Summary
General administration a) Managing the team email inbox, signposting emails to relevant clinicians, responding to emails from referrers and other healthcare professionals and patients b) Using SystmOne (S1) to add referrals to the caseload and waiting lists, generating relevant letters, actioning tasks and responding to Subject Access Requests (SAR) in a timely manner c) Calling patients to book outpatient appointments and assisting therapists to manage waiting lists Conveying accurate information/messages to the MDT from telephone calls, e-mails, correspondence from clients and professionals Talking to patients/relatives/carers and other healthcare professionals on the telephone always being approachable and respectful Responding sensitively and appropriately to patients or carers in distress and giving appropriate advice regarding further advice and assistance. Liaising with referrers e.g. healthcare professionals, GPs by telephone/email regarding missing information e.g. referral information and reports Typing clinical and other reports and letters for clinicians Organising meetings, appointments and booking in-service training speakers. Booking and setting up meeting venues. Preparing agendas, co-ordinating background information, circulating relevant documents, booking rooms and attending various meetings as minute secretary Using Oracle to order patient equipment/supplies and any other items as requested by team members Sharing responsibility with other team administrators for ordering and storage of stationery and office supplies, maintaining stock levels, checking deliveries against orders, liaising with Supplies Department when orders are incorrect and arranging return of incorrect goods. Using Health Roster to accurately record and approve staff shifts, in collaboration with team lead m) Assisting with data collection and audit as required Staff support a) Monitoring the team lone worker phone and deal with any phone calls quickly and efficiently Helping with preparation for new staff completing IT requests, ordering equipment, ensuring correct forms are completed c) To support team lead in any additional tasks that may be needed d) To accurately record staff sickness on appropriate form Other a) To be able to deal with frequent interruptions which can affect concentration and stop the current task b)To demonstrate flexibility and initiative in response to the needs of the team c)To attend regular supervision to discuss matters relating to workload and implementation, dealing with difficult phone calls etc. d) To understand medical/ rehabilitation terminology for transcribing complex and sensitive medical/ therapy letters. To maintain a good command of the Microsoft Office and SystmOne applications and be able to use them confidently and skilfully