Medical Secretary
| Posting date: | 16 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 27 February 2026 |
| Location: | Halesworth, IP19 8SG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1418-26-0003 |
Summary
You will be responsible for the general reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries. You will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. You will provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working our clinical and administration teams. This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality. Secretary Responsibilities - To provide an efficient audio, copy typing and word processing service for GPs as required. This includes the typing of letters, reports, patient referrals, in an accurate manner - Checking Lexacom daily for dictation - Checking Task list for new referrals and those awaiting results or reports - Checking workflow and processing incoming letters - Checking eRS work list for rejections and redirections and deal with all related queries from patients and hospitals. - All patient correspondence to hospitals must contain their NHS number. - To enter referrals and letters onto Excel list for future reference. - To maintain an up-to-date list ofConsultant/secretary/hospital departments contact details on secretarial Excel spreadsheet. - Entering new or updating referral forms on Systm1 as they come in. - To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. - To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. - To assist with the gathering of statistics and information when required. - To provide cover for members of the secretarial team during periods of sickness and annual leave. - In liaison with the jobholder responsible, maintain adequate supplies of office stationery in order to perform secretarial duties. - Check nhs.net emails daily and deal with appropriately - Keep up to date with personal electronic e-learning modules. - Maintain your records via Teamnet