Head of Housekeeping
| Posting date: | 16 February 2026 |
|---|---|
| Salary: | £15.00 per hour |
| Hours: | Full time |
| Closing date: | 18 March 2026 |
| Location: | DL10 6NX |
| Remote working: | On-site only |
| Company: | White Oaks Living Ltd |
| Job type: | Permanent |
| Job reference: | WOHouse |
Summary
Role Purpose
The Head of Housekeeping is responsible for leading, managing, and developing the housekeeping function to ensure White Oaks Living Care Village provides a safe, clean, dignified, and homely environment for residents, staff, and visitors.
This role is central to:
• Infection prevention and control
• Environmental safety
• Resident dignity and wellbeing
• CQC compliance and inspection readiness
Key Responsibilities
Leadership & Management
• Lead, supervise, and support the housekeeping team
• Set clear standards, rotas, and priorities
• Carry out inductions, training, supervision, and performance reviews
• Foster a culture of pride, accountability, and continuous improvement
Environmental Standards
• Maintain high standards of cleanliness across:
o Resident rooms
o Communal areas
o Clinical and rehabilitation spaces
o Offices and visitor areas
• Ensure compliance with infection control and COSHH requirements
• Conduct regular audits and spot checks
Compliance & Governance
• Ensure housekeeping practices meet CQC standards
• Maintain accurate records (cleaning schedules, audits, stock control)
• Support inspections and internal audits
• Contribute to quality improvement and learning from incidents
Stock & Resources
• Manage cleaning supplies and equipment
• Monitor budgets and reduce waste
• Ensure safe storage and use of chemicals and materials
Resident-Focused Practice
• Promote dignity, respect, and privacy at all times
• Work sensitively around residents with complex needs
• Respond professionally to feedback and concerns
Person Specification
Essential
• Experience in housekeeping leadership (care, healthcare, or hospitality)
• Strong organisational and people management skills
• Knowledge of infection prevention and health & safety standards
• Ability to lead by example and maintain high standards
• Good written and verbal communication skills
Desirable
• Experience in a care or healthcare setting
• Understanding of CQC expectations
• COSHH or Infection Control training
• Experience managing audits or inspections
Values & Behaviours
The successful candidate will demonstrate:
• Attention to detail
• Professional pride
• Compassion and respect
• Reliability and integrity
• A proactive, solution-focused mindset
The Head of Housekeeping is responsible for leading, managing, and developing the housekeeping function to ensure White Oaks Living Care Village provides a safe, clean, dignified, and homely environment for residents, staff, and visitors.
This role is central to:
• Infection prevention and control
• Environmental safety
• Resident dignity and wellbeing
• CQC compliance and inspection readiness
Key Responsibilities
Leadership & Management
• Lead, supervise, and support the housekeeping team
• Set clear standards, rotas, and priorities
• Carry out inductions, training, supervision, and performance reviews
• Foster a culture of pride, accountability, and continuous improvement
Environmental Standards
• Maintain high standards of cleanliness across:
o Resident rooms
o Communal areas
o Clinical and rehabilitation spaces
o Offices and visitor areas
• Ensure compliance with infection control and COSHH requirements
• Conduct regular audits and spot checks
Compliance & Governance
• Ensure housekeeping practices meet CQC standards
• Maintain accurate records (cleaning schedules, audits, stock control)
• Support inspections and internal audits
• Contribute to quality improvement and learning from incidents
Stock & Resources
• Manage cleaning supplies and equipment
• Monitor budgets and reduce waste
• Ensure safe storage and use of chemicals and materials
Resident-Focused Practice
• Promote dignity, respect, and privacy at all times
• Work sensitively around residents with complex needs
• Respond professionally to feedback and concerns
Person Specification
Essential
• Experience in housekeeping leadership (care, healthcare, or hospitality)
• Strong organisational and people management skills
• Knowledge of infection prevention and health & safety standards
• Ability to lead by example and maintain high standards
• Good written and verbal communication skills
Desirable
• Experience in a care or healthcare setting
• Understanding of CQC expectations
• COSHH or Infection Control training
• Experience managing audits or inspections
Values & Behaviours
The successful candidate will demonstrate:
• Attention to detail
• Professional pride
• Compassion and respect
• Reliability and integrity
• A proactive, solution-focused mindset