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Bank Support Worker

Job details
Posting date: 16 February 2026
Salary: £12.80 per hour
Hours: Full time
Closing date: 18 March 2026
Location: Bricket Wood, St. Albans
Remote working: On-site only
Company: HCPA
Job type: Permanent
Job reference: HCPA004606

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Summary

**Regrettably we are not currently able to offer sponsorship opportunities**

About the Company

We are a 6 bedded residential Care Home for people with learning disabilities, mental health needs, autism and dementia.

OUR MISSION is to make a positive difference to people and their families by delivering personalised health and social inclusive care programmes that helps them to achieve meaningful independence in their lives and rebuild their self-esteem and confidence to appropriate social interaction.

Why should I apply for this Bank Support Worker job?

• Bank Support Worker's pay rate is the same as the permanent Support Worker
• Flexibility in monthly ROTA/shift allocation.
• Annual leave entitlement on a pro rata basis.
• Paid DBS check
• We provide the mandatory training prior to starting work.
• We provide regular supervision and team meetings to ensure work performance is supervised and up to standard.
• Refer a friend scheme
• Long service awards

What does this Bank Support Worker job involve?

Hours of Work:0 Hour Contract - Hours available. Shifts: 07:00 - 14:00 / 14:00 - 21:00 / 21:00 - 07:00

• Make safeguarding an absolute priority. Ensure that you report concerns, poor practice, or suspected abuse always.
• Follow the individual support plans and risk assessments and ensure that changes to individual needs are escalated to the team leader/manager.
• To access facilities in the local community and take part in activities outside of their home. This may include appointments, religious and cultural activities, appointments and work and leisure activities.
• To support people with cooking, shopping, and ensuring a clean home according to individual choices.
• To support people to make informed decisions about their health and administer prescribed medication
• Support with personal care (e.g. washing, bathing, shaving, going to the toilet) when required
• To assist with the management of finances.
• To take an active involvement in support plans and ensure these reflect the people we support.
• Participate in daily handovers ensuring that you contribute key information related to the people we support, is shared.
• Ensure that accidents, incidents and near miss events are recorded and escalated to the team leader/manager.
• Carry out any additional tasks or duties according to your support worker responsibilities and within your scope of competence.


Am I the right person for this Bank Support Worker job?

• Demonstrable English written and verbal skills
• Good IT skills, able to use all basic programmes – outlook, word and handheld monitors for digital care planning and records
• Clear, polite telephone manner
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow organisation and local policy and procedure
• Has a friendly disposition and a desire to support people to lead independent and fulfilling lives
• Demonstrates compassionate and caring attitudes
• Can demonstrate a robust understanding of promoting dignity and respect in the people we support and staff
• Can demonstrate they have the ability to learn and reflect a promote a learning culture
• Can demonstrate promotion of independence and choice
• Driver preferred
• Previous role as support worker in LD/ASD preferred

**Regrettably we are not currently able to offer sponsorship opportunities**

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