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Senior Complex Claims Handler (PI, Cyber, Liability, Medmal)

Job details
Posting date: 13 February 2026
Salary: £50,000 to £60,000 per year
Hours: Full time
Closing date: 15 March 2026
Location: Leeds, Yorkshire, LS1 4DY
Remote working: Hybrid - work remotely up to 1 day per week
Company: IPS Group Limited
Job type: Permanent
Job reference: 59194452

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Summary

Senior Complex Claims Handler (PI, Cyber, Liability, Medmal)
Location: Leeds (4 days office / 1-day WFH)
Salary: Up to £60,000 + 17% Bonus + Benefits

Looking to take your claims management career to the next level? This is a fantastic opportunity to join a rapidly growing complex claims team in Leeds, supporting the launch of various insurance products. You’ll be managing a diverse and high-value caseload working on professional indemnity, management liability, cyber, and liability claims for a forward-thinking provider in the market.

In this role, you'll take ownership of a portfolio of claims providing expert handling and assessment of complex cases. You’ll be part of a dedicated team of professionals, operating with significant autonomy and authority levels up to £100k, with flexibility to increase as you grow as the team deal with claims up to £10 million. This role offers the chance to work on emerging risks while developing your expertise across a range of construction insurance claims.

Key Skills & Experience:

- Proven experience in handling complex claims within construction, PI, management liability, cyber or medical malpractice / medical negligence.
- Background in claims management, legal practice, or broking with relevant claims exposure
- Strong technical ability to assess liability and damages effectively
- Excellent organisational skills to manage a sizable caseload efficiently

Nice to Have:

- Prior experience within an insurer or legal environment specific to construction claims
- Experience managing high-value claims with authority exceeding £100k
- Additional expertise in legal analysis or claims consulting in construction

Other Requirements:

- Ability to work four days a week in the Leeds office, with flexibility for WFH
- Strong communication skills for stakeholder liaison
- Commitment to delivering precise, quality claims service and technical accuracy

Ready to advance your claims handling career within a dynamic, innovative environment? Apply now to be part of a team that values expertise, autonomy, and career growth.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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