Dispensary Assistant - Rural GP Practice
| Posting date: | 13 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 01 March 2026 |
| Location: | York, YO62 4EF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0197-26-0000 |
Summary
Job summary: The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way. The post holder will either be training towards or hold a NVQ level 2 Dispensing Assistant or equivalent. Assist in the preparation, dispensing of prescriptions and assist with stock control, ordering and re-stocking of the dispensary. Your main base will be at our Ampleforth Surgery. Holiday & sickness cover also required. Duties and responsibilities: Issuing stock items and preparing prescriptions, in a timely manner Ensure workload is processed promptly to avoid unmanageable levels of work building up Collection of prescription charges/checking patient exemption statements Cash handling occasionally Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions and drug classification Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook Cleaning work surfaces and shelving on a regular basis and ensuring that that all dispensary equipment is kept clean and kept in good working order Taking prescription orders in person, telephone and via electronic sources Liaising with hospital and other healthcare providers as necessary Maintaining full and accurate records of all dispensing transactions Undertaking other reasonable duties within the framework of the post as directed by the supervising dispenser. Administration To have a thorough knowledge of all Practice procedures relating to dispensing duties. To work in accordance of written protocols photocopy as requested email documents as requested Patient Facing Duties Speaking to patients and consulting with members of Practice team Handing completed repeat prescriptions to patients using the appropriate checks Answering patient questions and queries in a friendly and professional manner Have working knowledge of telephone system, handling patient telephone requests & any other enquiries Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data