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Parent Family Support Advisor

Job details
Posting date: 13 February 2026
Salary: Not specified
Additional salary information: £28,598 - £32,061
Hours: Full time
Closing date: 02 March 2026
Location: Taunton, Somerset, TA1 5AU
Remote working: On-site only
Company: eTeach UK Limited
Job type: Permanent
Job reference: 1534864

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Summary

PFSA
36 hours 15 minutes per week
8.15am – 4.00pm (including a 30-minute unpaid break)  
Term time plus 3 INSET days - 38 weeks plus 3 days per year
Grade 12 - (£28,598 - £32,061)
Actual starting salary - £23,746
We are seeking a proactive, supportive and highly organised Parent and Family Support Advisor (PFSA) to join our dedicated team at The Castle School, Taunton. This is a vital role focused on building strong, positive relationships with families, supporting student wellbeing, and helping children overcome barriers to learning so they can thrive both socially and academically.
The PFSA will work closely with students, parents/carers, school staff, external agencies, and the wider community to provide early help support, guidance and practical interventions that are solution-focused and committed to improving outcomes for children.
We are looking for someone who has experience working with children, families or in a community-focused role that is empathetic and able to build strong relationships with a wide range of people. If you understand the challenges families may face and are skilled at offering practical, non-judgemental support, we would like to hear from you.
We can offer you: An opportunity to work in an experienced and supportive team from whom you can learn, develop and grow. A friendly, busy and dynamic workplace where each day is different from the last. A competitive salary. Wider opportunities to be involved across our Trust. An energised and professional working environment.
Disclosure Level: Enhanced Start date: As soon as possible
CVs are not accepted, please complete the application form in full.

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