Clinical Administrator
| Posting date: | 13 February 2026 |
|---|---|
| Salary: | £25,000.00 per year |
| Additional salary information: | £25000.00 a year |
| Hours: | Full time |
| Closing date: | 10 March 2026 |
| Location: | Birmingham, B15 3AA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0410-26-0001 |
Summary
KEY RESPONSIBILITIES Clinical Administration Covering daily administrative tasks and duties at James Place Birmingham including: Being the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries. Dealing with enquiries over email and telephone, scheduling/amending appointments and taking messages as required. Speaking to men in distress who have contacted the centre and, where appropriate, taking self-referrals over the phone. Processing referrals and maintaining accurate records at all times in line with our administrative procedures. Supporting users of the service to access information about other agencies. Maintaining an effective appointment system ensuring all the resources at James Place are used efficiently. Recording and collating data to support the effective evaluation and monitoring of James Place. Providing admin support to the wider team as required e.g. recording and sharing meeting minutes. Operations Maintaining a safe and tidy environment in all areas of the centre and monitoring/replenishing stocks. Supporting the Centre Manager to conduct routine Health & Safety checks and assessments. Completing electronic filing, shredding, and general office admin. Providing occasional administrative support to the Centre Manager, Head of Centre, and the Senior Management Team. Following Health and Safety procedures around safety alarms, security, heating, lighting, electrical equipment, and lone working. Managing refuse and recycling collections, ensuring it is collected by the contractors each week. Values Welcoming men and their supporters into the centre, maintaining a calm and caring approach with all those who are seeking support from our services. Treating every person who contacts us with respect and offering them support in line with our values, policies, and procedures. Demonstrate commitment to the James Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work.