Systems Support Assistant | Mersey Care NHS Foundation Trust
| Posting date: | 13 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,937 - £26,598 per annum |
| Hours: | Full time |
| Closing date: | 15 March 2026 |
| Location: | Liverpool, L18 8BU |
| Company: | Mersey Care NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7742169/350-MHC7742169 |
Summary
The postholder will support the in-patient service line managers in the day to day administration of the safe care and rostering systems. They will work closely with managers to ensure that wards are safely staffed and that the electronic systems accurately reflect the needs of the wards and that appropriately skilled staff are available. The postholder will utilise a variety of Microsoft systems eg excel, word to provide data and information to managers to support the achievement of key performance indicators
Toprovidegeneralclericalsupportasrequiredenablingthein-patient service line tofunctioneffectively, using safe care, the electric-roster and other related systems.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
The post holder will also utilize the Microsoft Office software suite e.g. Outlook, Excel and Word. To assistintheprovisionofaserviceinordertoassistmanagersinensuring safe and appropriate staffing levels are maintained across the site. Tomaintainanoverviewofthestaffingofwards,bycollatingtheinformationprovidedby wards to compile a master duty sheet utilising the electronic-roster system and excel. Toassistinthecollectionofdatainordertoprovidemonthlyperformancereportsforsenior managers, including use of additional hours, training updates, annual leave, special leave. Work closely with the Ward Managers, Matrons and Clinical Service Managers to ensure an accurate service view offthe daily staffing is readily available.Identify any potentialstaffing deficits thatmayhaveapotentialnegativeimpactuponservicedeliveryandalertseniormanagers.
This advert closes on Monday 23 Feb 2026