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Operations Support Apprentice

Job details
Posting date: 12 February 2026
Hours: Full time
Closing date: 12 March 2026
Location: West Yorkshire, WF5 9TP
Company: Ipsum Utilities Limited
Job type: Permanent
Job reference: ORG6276-CM1499777WakOSA

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Summary

Operations Support Apprentice - Wakefield

What’s in it for you…

We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job, you are starting a career with real support behind it.​​

25 days annual leave plus bank holidays with the option to buy more​
Group Personal Pension Plan
Car Allowance
Career development & progression with the opportunity to earn professional qualifications
24/7 access to a virtual GP​and Mental health support & counselling services​​
Cycle to Work scheme​​
Discount club - supermarkets, phone bills, gyms & more!​​
Life assurance cover​​
Long service recognition​​
Active local social committees​​
Regular social events​​

About the role…

As an Operations Support Apprentice, you’ll play a key role in providing essential administrative and compliance support to Ipsum’s operational business units as part of the Group Operational Support Team.

You’ll gain hands-on experience across a range of support services while completing an approved Business Administration apprenticeship, developing the skills and knowledge needed to begin a successful career in operations.

As an Operations Support Apprentice you will…

Book internal and external training and update company systems

Issue tools, equipment, and PPE to operatives and record allocations

Input audit and inspection data onto company systems

Support general office tasks such as post, stock replenishment, and greeting visitors

Scan, print, and upload training, ID, and authorisation documents

Maintain and update business and team documentation

Keep database information up to date across systems and portals

Assist colleagues in the Operations Support Team when needed

Complete all study and development required for the apprenticeship


About you…

You’ll be someone who stays calm under pressure, communicates confidently across phone, email and Teams, and takes pride in making improvements. Self‑motivated and customer‑focused, you can spot where your support will help colleagues and are comfortable working on your own initiative. You’ll be proficient in Microsoft Office, with SharePoint knowledge and previous admin experience being an advantage. You’ll also have 5 GCSEs (Grade 4–9 / A–C or equivalent)* to support your apprenticeship learning.




Our commitment to Equal Opportunities...

We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive
workforce.​Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.

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