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Outlet Manager

Job details
Posting date: 12 February 2026
Salary: £34,670 per year
Additional salary information: (including London Allowance)
Hours: Full time
Closing date: 26 February 2026
Location: Egham, Surrey
Remote working: On-site only
Company: Royal Holloway University of London
Job type: Permanent
Job reference: 0201-26

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Summary

Full-Time, Permanent

Applications are invited for the post of Outlet Manager in the Catering and Conferences Department.

Commercial Services is an exciting and diverse department where we pride ourselves on delivering inspirational customer service.

We fully embrace the values of Royal Holloway University (Creativity, Freedom, Collaboration, Excellence and Fairness) and ensure that they are at the forefront of everything we do to ensure our customers receive a first-class service with every interaction.

We are currently recruiting for an Outlet Manager, responsible for the seamless front of house operations of the Founders Kitchen on campus. This is an exciting time for Royal Holloway, and we are seeking applicants who are passionate about food and delivering sector leading customer service. The Outlet manager will be responsible for managing and motivating the team and ensuring inspirational customer service is always achieved while driving and increasing sales and controlling costs. Please note this role will require some evening and weekend work, time off in lieu will be provided accordingly.

We will provide you with all relevant and necessary training to ensure you are fully equipped to help us deliver a first-class customer experience.

We look forward to welcoming you to our motivated and supportive team.

In return we offer a highly competitive rewards and benefits package including:

Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
Free parking
The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk

Please quote the reference: 0226-062

Closing Date: 23:59, 26 February 2026

Interview Date: To be confirmed

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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