Outreach Engagement Worker
| Posting date: | 12 February 2026 |
|---|---|
| Salary: | £16.9 per hour |
| Additional salary information: | £16.90 p/h |
| Hours: | Full time |
| Closing date: | 26 February 2026 |
| Location: | Solihull, West Midlands, B91 3QB |
| Company: | Hays Specialist Recruitment |
| Job type: | Contract |
| Job reference: | 4770524_1770887065 |
Summary
Your new company
You will be working as part of Solihull's Employment and Skills Team-an established service dedicated to supporting young people across the borough. The team works collaboratively, providing a structured yet friendly environment where staff are well-supported and trained. You'll benefit from shadowing, guidance, and ongoing support to help you succeed in this community‑based role. This opportunity is ideal for candidates motivated by helping young people re‑engage, and for those who bring confidence, strong communication skills, and a positive approach to outreach work.
Your new role
In this Outreach Engagement Worker role, you'll work directly within the community to connect with young people aged 16-24 who are currently NEET (Not in Employment, Education or Training). Working on a designated patch-such as Smith's Wood-you'll engage residents through door‑knocking, friendly conversations, and supportive guidance to help them move toward positive next steps in education, training, or employment.
You'll never work alone: all visits are completed alongside an existing member of the outreach team, and a full warning marker system ensures you are never sent to any flagged or unsafe addresses. You'll typically meet at the Council House or Recruitment & Training Centre at the start of each shift, then work flexibly for 15-20 hours per week, ideally between 10am and 4pm, though hours can be arranged to suit. You'll manage around 30-35 priority cases, reporting outcomes to the DfE while keeping interactions welcoming and supportive.
What you'll need to succeed
- A friendly, confident and approachable manner.- Ability to handle difficult or sensitive conversations positively.
- Ideally experience working with young people, or background in sales, customer‑facing roles or outreach.
- Strong communication and rapport‑building skills.
- Confidence conducting door‑knocking and community engagement.
- Ability to work independently while paired with a colleague for visits.
- A driving licence is desirable but not essential.
- No DBS required.
What you'll get in return
- £16.90 per hour (basic rate). Holiday paid on top. - A flexible working pattern of 15-20 hours per week
- Supportive, structured training and full shadowing with an experienced team member
- Safe working practices with a clear warning marker system
-The chance to make a meaningful impact on young people's futures
- In‑person interviews at the Recruitment & Training Centre
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk