Neurology Team Administrator | Imperial College Healthcare NHS Trust
| Posting date: | 10 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £30,546 - £32,207 pa inclusive |
| Hours: | Full time |
| Closing date: | 14 March 2026 |
| Location: | London, W6 8RF |
| Company: | IMPERIAL COLLEGE HEALTHCARE NHS TRUST |
| Job type: | Permanent |
| Job reference: | 7799720/290-MIC-1996 |
Summary
An exciting opportunity has arisen to work as an administrator in the Neurosciences Department, within the Division of Medicine & Integrated Care at Charing Cross Hospital. You will be working closely with our consultants and the wider admin and clinical team and will be an integral part of ensuring that the service runs smoothly.
Our ideal candidate should possess a high level of attention to detail, and have a proactive, can-do attitude.
You will need to demonstrate the ability to efficiently manage tasks to agreed time frames, often meeting tight deadlines in a fast paced and changing environment. The ideal candidate must have a flexible approach to their work, enjoy working with people and patients, and have excellent communication skills.
If you are an organised person with a talent for administration and enjoy working in dynamic environment, you may be ideal for this job. Experience in this field is desirable but not essential.
• Receive post and deal with routine correspondence and undertake follow-up action as directed by the unit manager or team leader.
• To receive and respond to queries from external parties, patients and relatives, or other departments, escalating more complex queries to the relevant member of the team.
• To act as first point of contact for patients and members of the general public seeking information and support from the hospital.
• The post holder must be able to triage the calls appropriately, as well as deal sympathetically with people who may be bereaved, distressed or angry and escalate appropriately.
• Assist with answering queries as directed by the unit manager or team lead, ensuring that when possible they are resolved early and arranging for necessary action to be expedited.
• Ensure clinical administration is dealt with effectively, including those matters where liaison with other departments, hospitals or services is necessary.
• Use initiative and work without direct supervision, as well as to use relevant information technology to facilitate the performance of tasks.
• Participate in annual appraisals and performance reviews. Identify personal development needs.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview..
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
This advert closes on Tuesday 17 Feb 2026