Customer Service Advisor
| Posting date: | 11 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 13 March 2026 |
| Location: | Uxbridge, London, UB7 0GA |
| Remote working: | On-site only |
| Company: | Hays Specialist Recruitment |
| Job type: | Contract |
| Job reference: | 4770328_1770823558 |
Summary
Contract Type: 3-Month Contract initially (with potential 3-month extension)
Working Hours: Monday to Friday, 8:30 AM - 5:00 PM
Location: Waterside Heathrow & all 5 days onsite
About the Role:
We are seeking a dedicated and customer-focused Customer Service Advisor to join our client's mini contact centre team. You will be the first point of contact for a wide range of customer queries, handling between 50 and 100 calls per day. This is a fast-paced role requiring excellent communication skills and a calm, solution-oriented approach.Key Responsibilities:
- Handle inbound customer calls efficiently and professionally.
- Assist with password resets and access issues related to our ecosystem.
- Deliver accurate information and resolve queries in a timely manner.
- Maintain records of customer interactions and follow up as needed.
- Participate in training sessions to stay updated on systems and processes.
What We Offer:
- Structured training to ensure you're confident in your role.
- A supportive team environment.
- Potential for contract extension based on performance and business needs.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk