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Porter

Job details
Posting date: 11 February 2026
Salary: £12.51 per hour
Additional salary information: Competitive
Hours: Full time
Closing date: 12 March 2026
Location: Barnstaple, EX31 4JB
Company: Sodexo Ltd
Job type: Permanent
Job reference: SDX/TP/1941226/153892

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Summary

Job Description

Healthy outcomes start with positive patientexperiences.

  • 37.5 Hours / various shifts over a 7 day period
  • £12.51 per hour + any enhancements
  • Perks
  • Holiday
  • Location is North Devon District Hospital

Check your local transport links here:Plan YourJourney | Traveline-the destination you should input is:EX31 4JB

Please take the time to read the attached jobdescription

Job Introduction

Healthy outcomes start with positive patientexperiences.

As aPorterat Sodexo inNorthDevon District Hospital, you’ll be an essential part of the hospital’s dailyoperations — safely moving patients, vital equipment, and medical suppliesthroughout the site.With professionalismand a friendly approach, you’ll help reduce the stress of hospital visits forpatients, staff, and visitors alike.

What you’ll do:

  • Allocate all service requests to the duty Service Team.
  • Coordinate services via radio/telephone (e.g. patient and equipment transfers) in line with Sodexo communication policies.
  • Accurately log and manage all requests on the computerised service management system.
  • Deliver professional, polite customer service and follow telephone procedures.
  • Support the Manager with helpdesk administration and provide required reports.
  • Maintain accurate records for accommodation, parking permits, schedules, absence, and KPIs.
  • Monitor and report faults, incidents, and disciplinary matters in line with procedures.
  • Assist with training, induction, system improvements, and general administrative duties as required.

What you bring:

  • Physical stamina and ability to walk or stand for extended periods
  • Awareness of health and safety practices in a hospital setting
  • Calmness under pressure and adaptability to changing tasks
  • An understanding of confidentiality, emotional resilience, and sensitivity in difficult situations
  • Previous experience of office or Administration duties.
  • Knowledge and experience of Microsoft applications.
  • Experience of dealing with public & staff at all levels.
  • Customer care skills.
  • Exemplary turnout and personal presentation standards.
  • Ability to respond quickly to problems.
  • Good literacy skills
  • Ability to comply with service requirements in line with client policies at all times.
  • Observance of Health and Safety legislation at all times
  • Undertake training as and when required.
  • High standards of personal hygiene
  • Ability to work independently and as part of a team

What we offer:

Working at Sodexo isn’t just a job — it’s a chance tomake a difference every day. You'll be part of a supportive team, act withpurpose, and thrive in a role where your work matters. We also offer a range ofbenefits to support you and your loved ones:

  • Mental health and wellbeing resources
  • Employee Assistance Programme (including financial/legal advice & personal support)
  • Free health & wellbeing app with 24/7 virtual GP access
  • Discounts on high street brands for you and your family
  • Salary finance tools and financial wellbeing resources
  • Retirement savings plan and life insurance
  • Full training and protective uniform provided.
  • Opportunities to gain experience through learning and development.
  • Cycle to Work scheme & volunteering opportunities.
  • Flexible working and a dynamic team environment
  • Competitive pay

Ready to be part of something greater? Apply now andbring your energy, purpose, and passion to Sodexo.

We may close this advert early if wereceive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all.As the global leader in services thatimprove the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food andFM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. Weare a forces friendly employer.We welcome and encourage applications from peoplewith a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with ourEmployee Networks such as Pride, Sodexo Parents & Carers, SodexoDisability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed tochanging attitudes towards disability, and making sure disabled people have thechance to fulfil their aspirations.We run a DisabilityConfident interview scheme for candidates with disabilities who meet theminimum selection criteria for the job.

Clickhereto read more about what we do to promote an inclusiveculture.

Sodexo Disability, Ability network, So Together,Generations and Origins.

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