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Sales Support & Installations Administrator

Job details
Posting date: 11 February 2026
Hours: Full time
Closing date: 13 March 2026
Location: Cardiff, Cardiff, CF10 4AB
Remote working: Hybrid - work remotely up to 3 days per week
Company: Brook Street
Job type: Temporary
Job reference: BBBH432826_1770819062

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Summary

Sales Support & Installations Administrator - Cardiff / Hybrid - This is a temporary position with the opportunity of becoming permanent.

Are you organised, detail-focused, and thrive in a fast-paced environment? Join a dynamic team supporting equipment sales and installations.

Key Responsibilities:

  • Manage and process Direct Send orders from start to finish

  • Retrieve critical documents from emails, send to customers, and update opportunity files

  • Contact customers for payments and process transactions in JDE

  • Handle returns cases, collections, and order spare parts

  • Manage the sales support case queue and send relevant communications to customers

  • Support the team with additional administrative tasks to ensure installations run efficiently

Skills & Experience:

  • Proven experience in administrative roles

  • Strong record-keeping and organisational skills

  • Familiarity with CRM systems

  • Effective problem-solving abilities

  • Comfortable working across multiple IT systems

Perks: Competitive salary, 25 days holiday (+buy more), flexible working, life insurance, cycle-to-work, gym subsidies, and more.

Step into a role where your organisation and attention to detail make a real impact.

Please apply now or contact Lisa Trott in our Cardiff office on 02921 509 900

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

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