Receptionist
| Posting date: | 11 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 20 March 2026 |
| Location: | Luton, LU3 1RW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4183-26-0003 |
Summary
Key Responsibilities Patient Reception & Enquiries - Greet patients in a friendly and professional manner. - Manage patient enquiries in person, via telephone, and online. - Provide information regarding appointments, services, and procedures. - Maintain confidentiality in line with GDPR. Appointment & Administrative Support - Book, amend, and cancel appointments using the clinical system. - Process repeat prescriptions. - Update records. - Assist with referrals, results, recalls, and clinical admin. - Ensure accurate data entry. Reception & Office Duties - Answer incoming calls promptly and signpost appropriately. - Handle post, emails, and internal communication. - Maintain a tidy reception area. - Process payments where required. Teamwork & Practice Support - Work effectively with clinical and admin staff. - Follow practice policies and safeguarding guidelines. - Participate in meetings and training. - Provide cover for colleagues as needed.