PCN Care Coordinator
| Posting date: | 11 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 25 February 2026 |
| Location: | Great Yarmouth, NR31 8HS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | E0179-1065 |
Summary
Key Responsibilities: The Care Coordinator responsibilities include but are not limited to the following: To work with the GPs and other primary care professionals to identify and manage a caseload of patients. Identify, whererequired and as appropriate,patient who need to be referredback to other health professionals within the PCN. Providecoordination and navigation for people and theircarersacross health and care services, working closely with social prescribing link workers, health wellbeing coaches and other primary care professionals To support patients to utilise decision aids, help create single personalised care and support plans, in line with best practice. To help people to manage their needs through answering queries, making, and managing appointmentsand ensuring that people have good quality written or verbal information to help them make choices about their care. Supporting the smooth operation of patient care pathways by utilising AI technology to streamline coding, workflow management, and communication processes. This role involves managing and processing patient letters, updating clinical systems accurately, and ensuring timely follow-up actions. Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing. Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to shared decision-making conversations. Provide the interface between primary care and other services, helping patients with the transition between services. Ensures awareness of statutory and local clinical protection procedures, including systems of referral. Attend and participate in any practice meetings when required Any other delegated duties appropriate to the post Core competencies Special Requirements of the Post: An understanding, acceptance and adherence to the need for strict confidentiality Ability to use own judgement, resourcefulness and common sense A commitment to maintain a high professional standard of care and keep up to date with all aspects of care relevant to the post A commitment to ensure all Health and Safety requirements and Infection control measures are met and to report any problems to the practice manager A commitment to the effective use of practice and NHS resources An awareness of own limitations and experience To have a written professional development plan Cooperate with annual appraisal meetings