Infrastructure Support (L1)
| Posting date: | 11 February 2026 |
|---|---|
| Salary: | £300.0 to £400.0 per day |
| Additional salary information: | Up to £400pd inside IR35 |
| Hours: | Full time |
| Closing date: | 25 February 2026 |
| Location: | Manchester, Greater Manchester, CH4 9QW |
| Company: | Hays Specialist Recruitment |
| Job type: | Contract |
| Job reference: | 4769876_1770805658 |
Summary
Your new company
- Tier 1 Bank (Chester Based)
Your new role
This job is essentially about keeping the bank's technologysystems running smoothly and quicklyresponding when something goes wrong.
Think of it like being part of a central command team that watches over all the key systems the bank relies on - 24/7.
This role focuses on operational excellence through detecting, predicting, and preventing customer and business‑impacting technology incidents, while ensuring rapid service restoration when disruptions occur.The role operates a fixed shift pattern of 07:00 - 16:00 across the above shift schedules.
What you'll need to succeed
- Good understanding of IT infrastructure, Cloud technology, and network operations.
- Experience with monitoring tools. (Essential)
- Some experience with incident management (Essential)
- Working knowledge of Microsoft Outlook, Word, Excel
- Knowledge of Remedy and ServiceNow.
- Familiarity with ITIL principles (certifications desirable).
What you'll get in return
An exciting opportunity to join an international organisation working with a major financial services organisation. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk