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Support Assistant

Job details
Posting date: 11 February 2026
Salary: £25,185 to £25,583 per year
Additional salary information: Competitive
Hours: Full time
Closing date: 26 February 2026
Location: Poole, Dorset, BH12 3LD
Company: Tricuro
Job type: Permanent
Job reference: 1171231

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Summary

We have an exciting opportunity to join our team at Parkstone Connect as a Support Assistant.

Parkstone Connect is a purpose-built day service, providing leisure and learning opportunities, through individual and groups meaningful activities. The activities promote choice, independence aim to enable individuals to develop their skills and engage in meaningful activities such as, Pottery, Yoga, Art, Music, Gardening, Exercise, Woodcraft, Reminiscence and Sensory based activities.

Our Day Opportunities Services offer practical and therapeutic support for adults with a range of needs and abilities, to enable Individuals to:

  • Participate in a range of meaningful and outcome focused activities.
  • Develop and practice their skills.
  • Get access to a variety of health and care services.
  • Receive supervised nutrition and support.
  • To live active and fulfilled lives in their local community.

As a Support Assistant you will:

  • Working closely with individuals, focusing on their strengths, choices, assets, and goals through person centred planning and reviews.
  • Support and enable people to take part in new activities and opportunities, which can help develop confidence, independence and enable individuals to reach their full potential.
  • Support people with aspects of their personal care and moving and assisting, as identified within individuals care and support plans.
  • Work in partnership with individuals and their circle of support, which may include Social Work and Health professionals.
  • Administer medication as directed and prescribed by a GP and as set out in the approved Administration of Medication guidelines.
  • Work in a strengths-based way, supporting individuals in a way that maintains dignity, respect, and privacy.
  • Maintain essential record keeping, through clear written and electronic records in line with GDPR requirements.
  • Organise and participate in activities to meet people’s needs, within the services and community, with clearly identified aims and objectives.
  • Support individuals on a 1:1 basis within the centre and out in the community.
  • Support individuals to/from the service on Passenger Transport.

You should have:

  • Good verbal and written communication skills.
  • Caring, enabling and empathetic attitude.
  • Approachable, with a calm and patient manner.
  • Ability to follow care and support plans and risk assessments.
  • Flexibility to meet the needs of Tricuro services.
  • Commitment to achieving Diploma Level 2 qualification in Health and Social Care.
  • Understanding of the CQC Fundamental Standards and the Care Act 2014.

Full-time – 37 hours per week

Part-time hours available

Who we are:

We provide high quality care and support to older people; people with physical and learning disabilities; people with mental health needs; dementia; carers and clients’ families. This extends to respite care for families and carers.

We operate services across Bournemouth, Christchurch and Poole, ranging from Residential Homes, Day Services, Supported Living sites and Reablement Home Care.

What we offer:

  • Competitive Hourly Rate: From £13.05 per hour with opportunities for career and pay progression. Weekend enhancements.
  • Generous Holiday Allowance: 26 days not including bank holidays (pro rata for part-time), rising to 29 with length of service.
  • Employee Assistance Programme: We offer a confidential, free of charge, support network. This service offers a 24/7 helpline and vital wellbeing services to support you whilst at work.
  • Occupational Sick Pay: We offer an enhanced occupational sick pay scheme from your very first day with us, ensuring you’re cared for when you need it most.
  • Career Progression: We believe in growing talent from within and offer our staff opportunities like NVQ apprenticeships, providing you with a solid foundation for career progression.
  • Company Contributory Pension Scheme: we contribute 3%
  • Morbus Commuter Club: savings on bus travel across Bournemouth, Poole and Christchurch
  • Blue Light discount eligibility (superb discounts on travel, leisure, entertainment and more)

Take the first step towards a fulfilling career with Tricuro. We can’t wait to welcome you to our growing team!

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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