Administration Assistant
| Posting date: | 11 February 2026 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 25 February 2026 |
| Location: | Cheltenham, GL53 7AG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9318-26-0115 |
Summary
- To undertake training as required and agreed with the Admin Team Leader - Clerical tasks as required i.e. photocopying, sorting post, answering the telephone etc to support team members - Undertaking typing tasks and adding letters to Infoflex as requested by the Admin Lead - Comprehensive use of in-house patient administration system to check information on patients, outpatient appointments and results etc. - Taking/collecting urgent notes or requests to relevant departments in order to minimise delays - Filing letters and reports into patient medical notes within the department or in Health Records department. - Undertake work when requested by the Admin Team Leader as well as prioritising workload appropriately. - Deliver a high standard of customer service; communication effectively with all levels of staff across departments, the multi-disciplinary teams,GPs, patients and their relatives. - Electronically track patient notes in and out of the department/area. - Promote equality at all times and respect privacy and confidentiality, acting appropriately and professionally upon any sensitive information in accordance with trust policy. - To be flexible, with the ability to alter activities and priorities as the need arises. - Undertake any other appropriate duties, commensurate with the role as required at the request of the Admin Lead. - At the request of the Admin Lead, you may be required to cover colleagues during absences/annual/sick leave. You may also be required to undertake job rotation for cross cover as well as for development and training purposes. - Contribute to a healthy and safe working environment and adhering to health and safety regulations and trust policies.