B2B Sales Development & Account Support (Entry Level)
| Posting date: | 11 February 2026 |
|---|---|
| Salary: | £26,000 to £28,000 per year, pro rata |
| Hours: | Full time |
| Closing date: | 13 March 2026 |
| Location: | Wolverhampton, West Midlands |
| Remote working: | On-site only |
| Company: | The Big Phone Store |
| Job type: | Permanent |
| Job reference: |
Summary
B2B Sales Development & Account Support (Entry Level)
Progression route: Sales Development / Account Support (Year 1) → Account Executive (base + commission)
Company: The Big Phone Store (established 1999) – refurbished phones and devices for consumers and businesses.
Location: On-site, Wolverhampton (37.5 hours/week)
Salary (Starting): £26,000–£28,000 (based on experience)
Performance reviews at 3 and 6 months with salary progression available.
Working hours:
37.5 hours per week, full-time, permanent. Core hours 9:00–5:30, with flexibility on start and finish times (agreed in advance).
Role summary
This is an entry-level B2B role for someone who wants to build a career in corporate sales.
Year 1 is base-only and focused on learning the job properly: supporting deals, handling follow-ups, building pipeline, and developing the habits that make someone successful in B2B (organisation, resilience, professional communication, consistency).
If you prove you can deliver, there is a clear promotion route to Account Executive (base + commission).
What you’ll sell
Refurbished phones and devices to UK businesses and corporate customers, typically organisations with 50+ devices. You’ll deal with a mix of single-unit, bulk, and repeat business.
What you’ll do (Year 1: Sales Development / Account Support)
You’ll work closely with senior team members and progressively take on more responsibility.
Deal support + follow-up:
• Support ongoing corporate deals: quoting, follow-ups, chasing decisions, keeping deals moving
• Send stock lists / availability updates and manage responses
• Handle inbound enquiries and qualify them properly
Pipeline building Warm & Cold Outreach:
• Contact warm leads quickly and professionally
•Build new opportunities through outbound outreach (email + phone)
• Keep momentum: consistent activity, consistent follow-up
Sales Administration & CRM Management:
• Maintain accurate and up-to-date CRM records (notes, next actions, deal stages and outcomes)
• Keep pipeline records organised and actionable to ensure consistent follow-up
• Prepare basic activity and pipeline reports to support deal progression and team visibility
What success looks like:
First 2–4 weeks:
• You learn our products, pricing logic, and how we work
• You can communicate professionally by phone and email
• You adopt the basics: follow-up discipline, CRM hygiene, reliability
By 8–12 weeks:
• You’re confidently handling follow-up conversations and objections
• You’re generating meetings/opportunities and supporting deals that close
• You’re consistent: you don’t disappear when it gets tough
By 6–12 months:
• You’re trusted to run parts of deals end-to-end
• You’re building a pipeline you can convert
• You’re ready for a structured step-up to Account Executive
Training & onboarding:
• 2-week onboarding covering product knowledge, pricing, systems, and our sales process
• Ongoing coaching and feedback
This is not a role where someone micro-manages your day. You’ll be expected to learn fast, take ownership, and improve week on week.
Promotion path:
Year 1: Sales Development / Account Support (base-only)
Promotion: Account Executive (base + commission) once you prove you can:
• Build and manage a pipeline consistently
• Communicate professionally with corporate customers
• Handle rejection and keep going
• Convert opportunities into revenue reliably
Salary:
• Starting salary: £26,000–£28,000 (based on experience)
• Performance reviews: at 3 months and 6 months, with salary progression available
• Commission: available at the Account Executive stage after promotion
Who this is for
You’ll do well if you:
• Speak confidently and professionally on the phone
• Can write clean, professional emails (spelling/grammar matters)
• Can take rejection without sulking and move on fast
• Are organised and consistent with follow-up
• Are self-driven: you don’t need someone to push you every hour
• Have a genuine willingness to learn and improve
What this is not
• Not a remote role (it’s on-site)
• Not a “quick money” sales role (Year 1 is base-only)
• Not a role for someone who needs constant direction to stay productive
How to apply
Apply with your CV (no cover letter needed)
Progression route: Sales Development / Account Support (Year 1) → Account Executive (base + commission)
Company: The Big Phone Store (established 1999) – refurbished phones and devices for consumers and businesses.
Location: On-site, Wolverhampton (37.5 hours/week)
Salary (Starting): £26,000–£28,000 (based on experience)
Performance reviews at 3 and 6 months with salary progression available.
Working hours:
37.5 hours per week, full-time, permanent. Core hours 9:00–5:30, with flexibility on start and finish times (agreed in advance).
Role summary
This is an entry-level B2B role for someone who wants to build a career in corporate sales.
Year 1 is base-only and focused on learning the job properly: supporting deals, handling follow-ups, building pipeline, and developing the habits that make someone successful in B2B (organisation, resilience, professional communication, consistency).
If you prove you can deliver, there is a clear promotion route to Account Executive (base + commission).
What you’ll sell
Refurbished phones and devices to UK businesses and corporate customers, typically organisations with 50+ devices. You’ll deal with a mix of single-unit, bulk, and repeat business.
What you’ll do (Year 1: Sales Development / Account Support)
You’ll work closely with senior team members and progressively take on more responsibility.
Deal support + follow-up:
• Support ongoing corporate deals: quoting, follow-ups, chasing decisions, keeping deals moving
• Send stock lists / availability updates and manage responses
• Handle inbound enquiries and qualify them properly
Pipeline building Warm & Cold Outreach:
• Contact warm leads quickly and professionally
•Build new opportunities through outbound outreach (email + phone)
• Keep momentum: consistent activity, consistent follow-up
Sales Administration & CRM Management:
• Maintain accurate and up-to-date CRM records (notes, next actions, deal stages and outcomes)
• Keep pipeline records organised and actionable to ensure consistent follow-up
• Prepare basic activity and pipeline reports to support deal progression and team visibility
What success looks like:
First 2–4 weeks:
• You learn our products, pricing logic, and how we work
• You can communicate professionally by phone and email
• You adopt the basics: follow-up discipline, CRM hygiene, reliability
By 8–12 weeks:
• You’re confidently handling follow-up conversations and objections
• You’re generating meetings/opportunities and supporting deals that close
• You’re consistent: you don’t disappear when it gets tough
By 6–12 months:
• You’re trusted to run parts of deals end-to-end
• You’re building a pipeline you can convert
• You’re ready for a structured step-up to Account Executive
Training & onboarding:
• 2-week onboarding covering product knowledge, pricing, systems, and our sales process
• Ongoing coaching and feedback
This is not a role where someone micro-manages your day. You’ll be expected to learn fast, take ownership, and improve week on week.
Promotion path:
Year 1: Sales Development / Account Support (base-only)
Promotion: Account Executive (base + commission) once you prove you can:
• Build and manage a pipeline consistently
• Communicate professionally with corporate customers
• Handle rejection and keep going
• Convert opportunities into revenue reliably
Salary:
• Starting salary: £26,000–£28,000 (based on experience)
• Performance reviews: at 3 months and 6 months, with salary progression available
• Commission: available at the Account Executive stage after promotion
Who this is for
You’ll do well if you:
• Speak confidently and professionally on the phone
• Can write clean, professional emails (spelling/grammar matters)
• Can take rejection without sulking and move on fast
• Are organised and consistent with follow-up
• Are self-driven: you don’t need someone to push you every hour
• Have a genuine willingness to learn and improve
What this is not
• Not a remote role (it’s on-site)
• Not a “quick money” sales role (Year 1 is base-only)
• Not a role for someone who needs constant direction to stay productive
How to apply
Apply with your CV (no cover letter needed)