Lead End-User Engineer - Staffordshire - Hybrid
| Posting date: | 10 February 2026 |
|---|---|
| Salary: | £48,000 per year |
| Additional salary information: | + Excellent Bens |
| Hours: | Full time |
| Closing date: | 17 February 2026 |
| Location: | Staffordshire, Staffordshire, DE13 1TD |
| Company: | Experis |
| Job type: | Permanent |
| Job reference: | BBBH432647_1770736984 |
Summary
Lead End-User Engineer - Permanent
Staffordshire / Derbyshire / East Midlands - Hybrid
£48,000 + Pension, Healthcare & Exceptional Benefits
Are you ready to take ownership of a modern, fast‑evolving end‑user environment?
With over 200,000+ customers across the UK and Europe, this leading health and welfare organisation is expanding-and they're looking for a Lead End-User Engineer to drive excellence, shape modern workplace standards, and elevate the colleague technology experience.
The Opportunity:
As the Lead End-User Engineer, you'll be the technical authority for everything device, identity, and endpoint related. You will define engineering standards across Windows, macOS, iOS, and Android, ensuring all end-user platforms are secure, reliable, and optimised for a seamless colleague experience.
You will champion modern management, set the direction for endpoint engineering, and act as the go‑to escalation point for complex issues-while helping shape the organisation's future workplace strategy.
What You'll Bring:
- Strong 2nd/3rd Line Engineering experience across Windows, macOS, Android, iOS, laptops, and remote devices.
- Hands‑on expertise with Intune, Autopilot, JAMF, and MDM platforms.
- Proven ability in application packaging and deployment (Win32/MSIX, PKG, APK).
- Advanced troubleshooting across device, identity, and network layers.
- Excellent documentation, communication, and stakeholder engagement skills.
What You'll Own (Key Deliverables):
Engineering Leadership:
- Set and maintain engineering standards across all platforms.
- Own and drive builds, configuration, and deployment automation using Intune, Autopilot, JAMF, and MDM.
- Lead application packaging and manage deployments across all device ecosystems.
- Ensure modern, secure, and consistent endpoint experiences for all users.
Technical Authority:
- Act as the senior escalation point for 2nd & 3rd Line teams.
- Provide leadership during Major Incident scenarios.
- Lead technical investigations, RCA, and long‑term remediation initiatives.
Your Core Mission (Key Objectives):
Security, Compliance & Assurance:
- Govern and optimise device compliance policies and configuration profiles.
- Ensure secure, seamless device enrolment.
- Collaborate with Cyber teams to support Conditional Access, vulnerability remediation, and alignment with CE+, DSPT, ISO 27001, and similar frameworks.
- Maintain audit‑ready documentation for all builds and policy changes.
Knowledge Sharing & Capability Building:
- Produce high‑quality runbooks and documentation for 1st Line teams.
- Mentor and guide engineering colleagues to build a collaborative, proactive technical culture.
- Support onboarding and skill‑development of new team members.
Desirable Skills:
- Scripting/automation experience (PowerShell, Bash, etc.)
- Exposure to hybrid environments and modern provisioning.
- Knowledge of CE+, DSPT, ISO 27001, and similar governance frameworks.
Ready to Take the Lead?
Do you thrive on ownership, and want to shape a modern workplace at scale?
Call Experis IT today on 0121 712 8715