Operations Team Manager

Posting date:	10 February 2026
Salary:	£45,795 per year
Hours:	Full time
Closing date:	12 March 2026
Location:	NE15 8NZ
Remote working:	On-site only
Company:	Karbon Homes
Job type:	Permanent
Job reference:	RQ00001611-60897

Summary

Come and make a difference at Karbon as Empty Homes Operations Team Manager

About the role

We’re looking to appoint suitably qualified and experienced individuals to undertake the role of Operations Team Manager within the Empty Homes team.

This opportunity is due to movers within the team. The successful candidates will lead a team of multi-disciplined individuals in delivering an efficient repairs service within our empty properties.

About you

We’re looking for experienced Operations Team Managers to join and support our Empty Homes team in managing an already excellent maintenance service, delivered to our customers in a way that that promotes high levels of customer focus, performance, safety, and quality, with a strong emphasis on innovation, forward thinking and continuous improvement.

The successful applicant should have a thorough understanding of building and maintenance practices in a social housing environment. They must possess the relevant knowledge, skills, experience necessary to successfully manage a multi- disciplined team of in-house trade colleagues, supported by approved subcontractors to undertake repair and maintenance tasks and empty homes work in a fast moving and dynamic working environment.

They must be dynamic, with a collaborative and engaging style, and possess strong customer service, people management and organisational skills. You should be highly organised, capable of working to tight deadlines, achieving KPIs and targets in accordance with budget constraints.

A full UK driving licence is essential.

Working With Us

These vacancies are within our Empty Homes team. Applications are welcomed from across the North-East. Our properties are located throughout the North-East and where you would be working would be agreed at interview stage based on where you live. If you require further information about the role, please contact either:

Mark Scott – Empty Homes Manager (North) - mark.scott@karbonhomes.co.uk

Or

John Archer– Empty Homes Manager (South) - john.archer@karbonhomes.co.uk

Key Details

• Operations Team Manager – Empty Homes (Permanent role)
  
  • Salary - £45,795 per annum
    
    • £633 flexible pot (which can be used for salary top-up)
      
      • Location: Newburn or Stanley
        
        • 37 hours per week
          
          • Essential car user allowance of £2317 per annum (own car to be used)
            
            • Participation in the management of our out of hours service, which includes additional standby payments
              

              We recognise the contribution people with criminal records can make as colleagues and welcome applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to and do not place them at or make them a risk in the role you're applying for.

              The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

              Why Join Us?

              We offer a generous benefits package to support your wellbeing and development, including:

              • 26 days annual leave (rising to 31 after 3 years)
                
                • Birthday leave
                  
                  • Occupational pension
                    
                    • Health cash plan
                      
                      • Flexible benefits pot
                        
                        • Access to funding for qualifications, conferences, and learning events
                          

                          Ready To Apply?

                          If this sounds like the role for you, apply now via our website:– https://www.karbonhomes.co.uk/careers/

                          We love seeing the real you in your application. It’s fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.

                          Key Dates

                          Closing date for applications

                          Sunday 01 March 2026.

                          We may close the advert early if we receive a high volume of strong applications—so don’t wait too long to apply!

                          Interview date

                          W/C 9th March - TBC.

                          We’re Inclusive

                          We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.
                          Need a reasonable adjustment to apply? Contact us at recruitment@karbonhomes.co.uk

                          A Note for Recruitment Agencies

                          We’re lucky to have a great Preferred Supplier List (PSL) in place, so we’re not looking for additional agency support right now. Thanks for understanding—we’ve got this covered!