Business Support Team Leader
| Posting date: | 09 February 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 22 February 2026 |
| Location: | Bath, BA1 3NG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9427-26-0082 |
Summary
Manage and prioritise your own workload independently, using initiative and knowing when to escalate issues.Act as a key point of contact for managers, staff, contractors and suppliers, ensuring a high standard of service and communication.Process orders for goods, services and contracts, track progress, chase invoices and maintain accurate financial records in line with Trust requirements.Source goods and services, working closely with Managers, Finance, Procurement and suppliers.Handle calls, enquiries and complaints professionally, responding within agreed timescales with empathy and good judgement.Produce accurate letters, reports and documentation, including copy and audio typing.Update and close Estates & Facilities incident records (Datix) as required.Organise meetings, travel, hospitality and prepare supporting materials.Take minutes for key Directorate meetings such as Water Safety, Fire Committee, Asbestos Committee and others.Manage and monitor generic inboxes (e.g. E&F Admin, Car Parking, Access Control), ensuring queries, applications and complaints are processed promptly.Maintain accurate databases, spreadsheets and electronic filing systems in line with GDPR and Trust protocols.Support effective records management, including data input, archiving and generating reports.Supervise and support the Administration Team, contributing to staff training, development and daytoday leadership.Take part in inhouse training, share best practice and support continuous improvement.Assist with access control administration, including issuing ID badges and managing parking access.Support reconciliation of payments for car parking, pool applications and other services.Carry out other ad hoc administrative duties as required.