Sales Administrator
| Posting date: | 09 February 2026 |
|---|---|
| Salary: | £27,000 per year |
| Hours: | Full time |
| Closing date: | 11 March 2026 |
| Location: | st15 1aa |
| Remote working: | On-site only |
| Company: | KPI RECRUITING LTD |
| Job type: | Permanent |
| Job reference: | MPSALESADMIN-30266 |
Summary
Sales Administrator
Location: Stone, Staffordshire (ST15)
Salary: £27,000 per annum
Hours: Monday to Friday, 8:30am - 5:00pm
Reporting to:Sales Office Manager
Liaising with:Sales Representatives, Warehouse and all internal departments
Role Purpose
The Sales Administrator is responsible for ensuring the efficient processing of all sales enquiries and orders received via telephone and email, while adhering to company procedures and operational standards. The role supports proactive sales activity, delivers high standards of customer service, and promotes the company's core values at all times.
Key Responsibilities
Process all sales orders and enquiries accurately and efficiently, ensuring due consideration is given to customer credit ratings and indirect costs of sale
Respond promptly to customer requests for updates on outstanding orders and ensure progress is communicated with minimal delay
Ensure all Sales Office procedures outlined in the Working Practices and Operations Manuals are followed at all times
Take responsibility for account management of an allocated customer base
Engage in proactive selling activities where appropriate
Ensure all outstanding enquiries are followed up in a timely and effective manner
Handle customer complaints, collection requests, and credit requests accurately and efficiently using the correct computer systems
Maintain excellent customer relationships through a polite, professional, and helpful approach
Keep Sales Representatives informed of customer requests requiring their involvement
Pass relevant market information to the National Sales Manager via the Sales Office Manager
Assess and process all credit requests accurately and within agreed timescales
If you are interested in this position please apply directly or email your CV over to MariaP@kpir.co.uk You can also call Maria on 01270589943.
INDCOM