Software Support Engineer
| Posting date: | 09 February 2026 |
|---|---|
| Salary: | £35,000 to £50,000 per year |
| Hours: | Full time |
| Closing date: | 11 March 2026 |
| Location: | Newark, Nottinghamshire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Future Prospects Group Ltd |
| Job type: | Permanent |
| Job reference: | FP40609 |
Summary
Software Support Engineer
Full time, Permanent, Newark
Salary £35,000 - £50,000 DOE
We’re looking for a Software Support Engineer to join our client's team in Newark. Offering a competitive salary of £35,000 - £50,000 Depending On Experience, this role is perfect for someone who thrives in a dynamic, customer-facing environment.
THE ROLE
Take ownership of support requests, work closely with our client's teams and provide updates
Follow standard procedures for escalating unresolved issues
Update customer documentation to prevent recurrent issues
Monitor production environment insights and alerts proactively
Test new product releases and support partner developer teams integrating with their platform
Support the maintenance and development of internal systems including Salesforce CRM
THE CANDIDATE
You will hold a degree in Computer Science or a related field, or equivalent apprenticeship
You should have strong programming skills in C#, .NET MVC, JavaScript, HTML5, CSS3
Familiarity with API management tools like Postman and Swagger
THE BENEFITS
28 days annual leave (inclusive of Bank Holidays), increasing with length of service
Subsidised café on site
Bonus day off for your birthday and Christmas shopping
Critical Illness cover and Life Insurance
Personal Health Insurance
Free on-site parking
Hybrid working
Casual office environment
Thank you for your interest in this vacancy and good luck with your application.
If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback
The services of Future Prospects are those of an Employment Agency.
Full time, Permanent, Newark
Salary £35,000 - £50,000 DOE
We’re looking for a Software Support Engineer to join our client's team in Newark. Offering a competitive salary of £35,000 - £50,000 Depending On Experience, this role is perfect for someone who thrives in a dynamic, customer-facing environment.
THE ROLE
Take ownership of support requests, work closely with our client's teams and provide updates
Follow standard procedures for escalating unresolved issues
Update customer documentation to prevent recurrent issues
Monitor production environment insights and alerts proactively
Test new product releases and support partner developer teams integrating with their platform
Support the maintenance and development of internal systems including Salesforce CRM
THE CANDIDATE
You will hold a degree in Computer Science or a related field, or equivalent apprenticeship
You should have strong programming skills in C#, .NET MVC, JavaScript, HTML5, CSS3
Familiarity with API management tools like Postman and Swagger
THE BENEFITS
28 days annual leave (inclusive of Bank Holidays), increasing with length of service
Subsidised café on site
Bonus day off for your birthday and Christmas shopping
Critical Illness cover and Life Insurance
Personal Health Insurance
Free on-site parking
Hybrid working
Casual office environment
Thank you for your interest in this vacancy and good luck with your application.
If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback
The services of Future Prospects are those of an Employment Agency.