Operational Support Manager
| Posting date: | 09 February 2026 |
|---|---|
| Salary: | £30,485 per year |
| Hours: | Full time |
| Closing date: | 19 February 2026 |
| Location: | Milford Haven |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 446839/9 |
Summary
Have you provided executive secretariat support for senior meetings or working groups?
Are you organised and able to handle multiple administrative demands?
If so, we’d love to hear from you!
The Maritime and Coastguard Agency (MCA) implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.
Safer lives. Safer Ships. Cleaner Seas.
Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards. We put our people, our customers and our planet at the heart of everything we do.
HM Coastguard (HMCG) is the operational arm of the Maritime and Coastguard Agency (MCA) with responsibility for 6 key missions - Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security and Emergency and Disaster management.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at Maritime and Coastguard Agency - Department for Transport Careers
To provide effective and efficient administrative support to HM Coastguard Operations to ensure a high level of customer service is given to both internal and external stakeholders.
Your responsibilities will include, but aren’t limited to:
1. Ensuring appropriate Operational Support resource is allocated for the administrative support for national functions.
2. Providing resource for full executive secretariat functions and managing administrative tasks for HMCG management operational meetings and working groups as required.
3. Management of the HMCG uniform ordering process.
4. Providing Operational Support resource to HMCG Operations.
5. Management and administration of team email inboxes.
6. Line management activities of the reporting officers including conducting performance management reviews, staff welfare, leave and absence requests and authorisation of staff travel and expenses.
You will line manage 5-7 direct reports. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.
https://www.youtube.com/watch?v=gkR_okX2T1U
Proud member of the Disability Confident employer scheme