Data Scientist
| Posting date: | 09 February 2026 |
|---|---|
| Salary: | £44,447 to £57,367 per year |
| Hours: | Full time |
| Closing date: | 22 February 2026 |
| Location: | LS2 7UA |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 446245/3 |
Summary
Work with advanced analytics, machine learning, and programming skills to identify actionable insights, automate processes, and support strategic transformation programmes. Your work will directly contribute to improving service efficiency and reducing manual effort across DWP’s digital services.
You will play a key role in delivering automation and AI-driven enhancements across the ServiceNow platform, including the Virtual Agent. You will own and deliver data science projects that improve user experience and prepare the department for generative AI integration.
As a Data Scientist you will be responsible for ensuring the following activities are carried out:
- Own and deliver data science projects focused on ServiceNow automation and Virtual Agent optimisation.
- Apply machine learning and AI techniques to improve user experience and automate service delivery.
- Contribute to identifying and driving improvements in organisational capability, including enhancements to data science skills, technologies, and processes, to support continuous development and innovation.
- Collaborate with cross-functional teams including developers, product owners, and user researchers.
- Prototype and iterate solutions using Python, R, SQL, and visualisation tools (e.g. Power BI, Jupyter).
- Communicate insights effectively to technical and non-technical stakeholders.
- Ensure all work adheres to privacy, security, and ethical data standards.
- Provide mentorship and guidance to colleagues by supporting their development in data science techniques, tools, and best practice, helping to strengthen capability across the team.
Proud member of the Disability Confident employer scheme