Key Account Manager
| Posting date: | 09 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 11 March 2026 |
| Location: | Birmingham, West Midlands |
| Remote working: | On-site only |
| Company: | UCC Coffee UK Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
An exciting opportunity to manage a leading food service client by providing clear support, communication and exceptional customer service to develop business relationships and grow market share.
The Role:
Establish strong working relationships with key stakeholders within the list of accounts provided by the National Account Manager.
Deliver the sales and profit targets with specific focus on delivering coffee quality.
Drive machine sales in existing accounts by working with the customers and discussing the replacement of age-old equipment providing potential ideas to managers.
Agree and publish joint business plan with all accounts in order to identify and develop commercial opportunities and objectives that will benefit both UCC sales growth and the client’s market share.
Assist with new site openings, site launch days, installs and promotional activity as required.
Review regularly, in conjunction with the relevant customer contacts, the merchandising and brand capabilities of our products and make recommendations for general improvements and improved leverage.
Ensure regular machines checks are carried out on all equipment to ensure coffee is dispensing at the correct set up on visits.
Have a complete understanding of all the sales, business development and sales support opportunities within this group of customers to formulate a sales strategy.
Grow the Food Service sector by achieving new business targets via networking, event attendance and industry research.
The Person:
Exceptional customer relationship building skills
Strong, recent background in the Food Service sector or quality coffee environment
Excellent organisational skills and the ability to prioritise own diary and workload
A strategic mind-set with drive, resilience and ambition
Excellent oral, written, communication and presentation skills
Energy, enthusiasm and a “can do” attitude
Salary: Competitive
The Role:
Establish strong working relationships with key stakeholders within the list of accounts provided by the National Account Manager.
Deliver the sales and profit targets with specific focus on delivering coffee quality.
Drive machine sales in existing accounts by working with the customers and discussing the replacement of age-old equipment providing potential ideas to managers.
Agree and publish joint business plan with all accounts in order to identify and develop commercial opportunities and objectives that will benefit both UCC sales growth and the client’s market share.
Assist with new site openings, site launch days, installs and promotional activity as required.
Review regularly, in conjunction with the relevant customer contacts, the merchandising and brand capabilities of our products and make recommendations for general improvements and improved leverage.
Ensure regular machines checks are carried out on all equipment to ensure coffee is dispensing at the correct set up on visits.
Have a complete understanding of all the sales, business development and sales support opportunities within this group of customers to formulate a sales strategy.
Grow the Food Service sector by achieving new business targets via networking, event attendance and industry research.
The Person:
Exceptional customer relationship building skills
Strong, recent background in the Food Service sector or quality coffee environment
Excellent organisational skills and the ability to prioritise own diary and workload
A strategic mind-set with drive, resilience and ambition
Excellent oral, written, communication and presentation skills
Energy, enthusiasm and a “can do” attitude
Salary: Competitive