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Food & Beverage Assistant Manager (Band 1)

Job details
Posting date: 09 February 2026
Salary: £13.74 per hour
Hours: Part time
Closing date: 22 February 2026
Location: Glendurgan Garden, Mawnan Smith, Falmouth, TR11 5JZ
Remote working: On-site only
Company: National Trust
Job type: Permanent
Job reference: IRC170253

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Summary

We have an opening for a Food & Beverage Assistant Manager at Glendurgan Garden. As the property is located in a rural setting with limited public transport, applicants should carefully consider how they would travel to and from work.

Salary: £20,610 pro rata (FTE £26,793per annum)
Contract: Permanent

Hours/ Working pattern: 1500 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

While this role is primarily based at Glendurgan Garden, there will be opportunities to work across other nearby Food & Beverage operations, including Penrose The Stables and Gunwalloe. This will provide wider operational experience, exposure to different sites, and the chance to contribute ideas across multiple venues, while still having a clear base at Glendurgan.

This is a flexible operational role, and having access to a car (or reliable independent transport) is essential to meet the requirements of the position, particularly during early starts, late finishes, and seasonal variations in working hours.

What it's like to work here
To find out more about what it’s like to work in a food and beverage team for the National Trust,

What you'll be doing
As Food & Beverage Assistant Manager at Glendurgan Garden, you’ll work in close partnership with the Food & Beverage Manager to support the smooth running of the entire operation. You’ll play a key role in maintaining consistently high standards across the team, the outlets, and the food and drink we prepare and serve, ensuring every visitor experience reflects the quality and character of the property.

You’ll bring a proactive mindset, continually identifying opportunities to improve service, refine standards, and enhance the overall visitor journey, while respecting what already makes Glendurgan successful.

You’ll work alongside the Food & Beverage Manager to create a positive and inclusive place to work, supporting recruitment, training, and ongoing development. You’ll give people the confidence, structure, and clarity they need to perform at their best and genuinely enjoy working here.

Alongside this, you’ll be someone who wants to help grow the business, bringing ideas, spotting opportunities to improve service and increase income, and contributing to the ongoing development of the offer in a way that feels right for Glendurgan and its visitors. You’ll also ensure the team operates fully in line with all relevant legislation and National Trust policies.

You’ll contribute to achieving financial targets, supporting income growth and profitability through effective resource control, thoughtful commercial decisions, and consistently excellent customer service.

You’ll receive a structured induction tailored to the role, alongside training in allergens and food safety, plus mentoring to support your development. There will also be opportunities to access further professional training and development, enabling you to grow in the role and contribute new and innovative ideas that help drive the business forward.

Who we're looking for

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

ability to deliver high standards of service
a confident leader, responsible for recruiting, training, and developing a team
experience in achieving financial targets and maximising profitability
aware of health and safety compliance
ability to identify opportunities to drive income
Criteria for all other applicants. We’d love to hear from you if you’re:

• used to achieving outstanding customer service in a similar environment.

• a good leader of people, skilled in setting personal objectives and giving feedback.

• experienced with budgets to increase income and control costs (including managing stock and waste).

• a people person, with a friendly attitude and great communication skills.

• aware of health and safety compliance.

The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

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