Business Support Assistant
| Posting date: | 09 February 2026 |
|---|---|
| Salary: | £25,885 to £28,175 per year, pro rata |
| Hours: | Part time |
| Closing date: | 15 February 2026 |
| Location: | Kirkcaldy, Fife |
| Remote working: | On-site only |
| Company: | Fife Council |
| Job type: | Permanent |
| Job reference: | 22001 |
Summary
Job Details
This is a support assistant role providing a professional focussed business support service to Fife’s Bereavement Services.
The role involves maintaining computer systems and processes to support service delivery, search and retrieval of information, a high level of customer contact duties including face to face and telephone enquiries, data/word processing, financial transactions, printing, scanning, copying and mail handling.
The Person
Essential qualifications for this post are National 4, SVQ, or 3 Standard Grades or equivalent.
You should have experience of working in an office using current computer based applications to carry out a range of duties.
Good communication skills are necessary including an awareness of customer care with telephone, email and face to face enquiries.
Key factors essential for this post are:
You should be a confident user of IT applications, showing ability to use packages effectively and efficiently.
You should be able to work as part of a team or on your own as required.
Experience of working in an office environment is essential for this role.
A working knowledge of a range of office services and procedures.
An ability to provide a regular and effective service.
Confident user of IT applications, showing ability to use packages effectively. Numerical skills.
Attention to detail.
Ability to maintain confidentiality demonstrating a confidential approach to work.
Problem solving skills.
Time management skills.
Flexible approach to work.
Organisational skills.
Customer Service/care skills with telephone, email and face to face enquiries.
Good Communication skills.
Confidentiality awareness is essential.
Relationship building skills.
Accuracy skills.
Experience and ability to maintain accurate records.
Interpersonal skills.
Team working skills.
This is a support assistant role providing a professional focussed business support service to Fife’s Bereavement Services.
The role involves maintaining computer systems and processes to support service delivery, search and retrieval of information, a high level of customer contact duties including face to face and telephone enquiries, data/word processing, financial transactions, printing, scanning, copying and mail handling.
The Person
Essential qualifications for this post are National 4, SVQ, or 3 Standard Grades or equivalent.
You should have experience of working in an office using current computer based applications to carry out a range of duties.
Good communication skills are necessary including an awareness of customer care with telephone, email and face to face enquiries.
Key factors essential for this post are:
You should be a confident user of IT applications, showing ability to use packages effectively and efficiently.
You should be able to work as part of a team or on your own as required.
Experience of working in an office environment is essential for this role.
A working knowledge of a range of office services and procedures.
An ability to provide a regular and effective service.
Confident user of IT applications, showing ability to use packages effectively. Numerical skills.
Attention to detail.
Ability to maintain confidentiality demonstrating a confidential approach to work.
Problem solving skills.
Time management skills.
Flexible approach to work.
Organisational skills.
Customer Service/care skills with telephone, email and face to face enquiries.
Good Communication skills.
Confidentiality awareness is essential.
Relationship building skills.
Accuracy skills.
Experience and ability to maintain accurate records.
Interpersonal skills.
Team working skills.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.