Community Cardiology Administrator
| Posting date: | 06 February 2026 |
|---|---|
| Salary: | £12.60 per hour |
| Additional salary information: | £12.60 an hour |
| Hours: | Full time |
| Closing date: | 22 February 2026 |
| Location: | Southport, PR8 4DB |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | B0192-26-0000 |
Summary
- Schedule all outpatient and diagnostic clinic appointments - Review and process Clinical letters and referrals from clinical team and forward to all appropriate parties. a) On the day of patient appointment (3/4 days per week up to roughly 36 letters) b) In addition of an onward referral to Tertiary and Secondary care c) Non face to face management advice plans - Review all inbound referrals and exercise judgment to accept or reject if necessary with appropriate reasons back to referring clinician. - Process and signpost all qualifying referrals to the appropriate clinical triage or diagnostic service, ensuring that the consultant or technician has the required supporting information. - Contact the patient to arrange an appointment with the appropriate outpatient and/or diagnostic service, coordinating appointments effectively between the different services, a) Heart Valve Surveillance Appointments b) F2F recall appointments - Provide reception for all clinics, acting as the first point of contact to patients, carers and relatives visiting the community cardiology service, receiving them in a friendly and professional manner. - Prepare diagnostic machines for extended ECGs and ambulatory BP monitors prior to each clinic if required - Following the return of equipment to the Community Cardiology Service, download extended ECG and ambulatory BP readings for interpretation if required - Return diagnostic reports and clinical management plans to the referring clinician/GP in a timely manner. - Provide administration support for clinical and non-clinical staff in clinics. - Deal with telephone enquiries from GPs, patients, and relatives in a courteous and professional manner, and to ensure appropriate messages are passed onto the relevant professionals in a timely manner. - Use initiative when assisting patients with queries, in person or by telephone. - Track all outbound onward referrals made by the service to ensure they are received and actioned. - Manage own workload and daily administrative duties to support the service, including DNAs, tasks to general practice, clinical management plans, booking and rescheduling appointments, scanning documents, and forwarding to the relevant recipient, processing new referrals, and tracking outbound referrals. Chase patient test results from other providers - Send patient appointment reminders, feedback questionnaire. - Review patient templates, contacting practitioners for information if not provided - Check post and scan on patient record notifying clinician - Coding of recall appointments and letters - Scan on all Echo results and send to requesting clinician to add recall if indicated - Check and manage the Community Cardiology email address inbox and process queries. - Discharging patients back to the referring clinician once patient care has been completed