Cancer Support Worker- Gynaecology | The Royal Marsden NHS Foundation Trust
| Posting date: | 04 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £33,094 - £36,195 Per Annum |
| Hours: | Full time |
| Closing date: | 08 March 2026 |
| Location: | Chelsea, SW3 6JJ |
| Company: | The Royal Marsden NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7785695/282-C1229 |
Summary
An exciting opportunity has arisen for a Cancer Support Worker (Band 4) to join the Gynaecological Oncology service. The post holder will support patients with gynaecological cancers by working closely with Clinical Nurse Specialists, Advanced Practice Nurses and the wider multidisciplinary team to deliver a coordinated and compassionate service.
The Cancer Support Worker will provide practical, emotional and administrative support to patients at different stages of their cancer pathway. This will include acting as a point of contact for patients and families, supporting clinics and MDT activity, coordinating appointments and investigations, and ensuring effective communication between patients and the clinical team.
The successful candidate will be caring, professional and motivated, with a strong commitment to improving the patient experience. You will have good interpersonal and communication skills, an organised approach to work and the ability to prioritise tasks in a busy clinical environment. Experience of working with people affected by cancer or within a healthcare setting is desirable.
This role requires an individual who is reliable, flexible and adaptable, able to work independently within agreed protocols and under the direction of registered staff. You will be expected to work collaboratively as part of a team, demonstrating the Trust’s values and contributing to the efficient day to day running of the service.
• The post holder will form an integral part of the Clinical Nurse Specialist (CNS) team in caring for the physical, social and psychological needs of patients diagnosed with cancer and their carers throughout their cancer care and following treatment.
• The post holder will work co-ordinate and monitor the completion of holistic needs assessment by patients and escalating any concerns to the CNS.
• The post holder will provide administration support to the CNS team by triaging phone calls, supporting with completing and sending of referrals, liaising with community teams, updating, and maintaining databases.
• The post holder will run the cancer support worker telephone follow up clinic.
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For further information on this role, please see the attached detailed Job Description and Person Specification:
• Triage telephone calls to the CNS team phone liaising directly with patients/carers, signposting working with defined protocols and guidelines and escalating as needed to CNS and clinical team. Documenting and communicating outcomes.
• Assist with completing patients and CNS staff with Holistic Needs Assessment (HNA) paperwork in clinics and escalate concerns to the CNS where appropriate. Signpost patients to services to help meet their needs identified from the HNA.
• Co-ordinate and ensure that as patients end treatment/s
• Act as the patient advocate and facilitator in order to resolve issues that may be barriers to accessing the service.
• Coordinate referrals and ensure all relevant information is present as per policy and protocols.
• Actively participating in the provision of routine information and advice for patients and carers.
This advert closes on Wednesday 18 Feb 2026
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