Community Diagnostic Centre receptionist
| Posting date: | 06 February 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 19 February 2026 |
| Location: | Epping, CM16 6TN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9292-26-0047 |
Summary
Ensure the accurate entry and up-date of patient details and patient hospital clinical care episodes Ensure patient details are verified and accurately updated on Cerner during the booking/admitting process To maintain patient confidentiality and be aware of data protection issues when entering all patient information on all Trust administration and clinical information systems Book blood tests, X-Ray’s / imaging or any other diagnostic appointments as and when requested To follow Trust Overseas/Private patients’ procedure to ensure that the Trust receives the income generated by these patients Participate in the Performance Review Development Programme process to ensure personal skills are enhanced To comply with 18 weeks RTT pathways including ERS and 2 Week Wait targets and escalate any concerns regarding this to Clinical Lead. To answer the phone and deal with patient queries politely and efficiently To be able to remain calm during any difficult conversations which may occur and escalate any concerns to Clinical Lead. Printing of referrals, reports and test results as and when requested by the clinician Admitting and discharging patients on Cerner including internal transfers and cancellations in a timely fashion as set by the CDC Manager. Make follow up appointments/review clinic entries for patients in the Reception area, and ensure appointment outcomes are completed at the end of every day. Ensure the accurate entry and up-date of patient details and patient hospital clinical care episodes Ensure patient details are verified and accurately updated on Cerner during the booking/admitting process To maintain patient confidentiality and be aware of data protection issues when entering all patient information on all Trust administration and clinical information systems Book blood tests, X-Ray’s / imaging or any other diagnostic appointments as and when requested To follow Trust Overseas/Private patients’ procedure to ensure that the Trust receives the income generated by these patients Participate in the Performance Review Development Programme process to ensure personal skills are enhanced To comply with 18 weeks RTT pathways including ERS and 2 Week Wait targets and escalate any concerns regarding this to Clinical Lead. To answer the phone and deal with patient queries politely and efficiently To be able to remain calm during any difficult conversations which may occur and escalate any concerns to Clinical Lead. Printing of referrals, reports and test results as and when requested by the clinician