Receptionist
| Posting date: | 06 February 2026 |
|---|---|
| Salary: | £30,546.00 to £32,207.00 per year |
| Additional salary information: | £30546.00 - £32207.00 a year |
| Hours: | Full time |
| Closing date: | 20 February 2026 |
| Location: | Chelsea, SW3 6JJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9282-26-0112 |
Summary
For further information please refer to the job description and person specification 2.1. Reception and Customer Care First Point of Contact: To provide a friendly and professional front-of-house reception service. Greet and welcome all patients and visitors, acting as the first point of contact and ensuring that everyone is treated courteously and efficiently. Enquiry Handling: To address in-person and telephone enquiries promptly, using tact and empathy. Communicate clearly with patients, families, and staff including those who may be anxious or who face language/cultural barriers to reassure them and provide accurate information or direction. Telephone Management: To answer all telephone calls in a helpful manner, promptly redirecting calls that fall outside the receptions remit to the appropriate department. Ensure urgent messages or requests are prioritised and conveyed to the relevant personnel without delay.