Client Services Manager
| Posting date: | 06 February 2026 |
|---|---|
| Salary: | £33,000.0 to £40,000.0 per year |
| Additional salary information: | FTC 12 month |
| Hours: | Full time |
| Closing date: | 08 March 2026 |
| Location: | Hinckley, Leicestershire, LE10 1UE |
| Company: | Hays Specialist Recruitment |
| Job type: | Contract |
| Job reference: | 4768761_1770376400 |
Summary
I'm currently recruiting for a 12-month FTC with a Legal firm in Hinckley that is doing some massive things in the US and UK markets. They provide the tech behind global brands and need an experienced Client Services Manager to join the team.
Your new role
You'll be the day-to-day face of the company for major insurers. You'll be the primary contact for senior stakeholders, managing everything from new client onboarding and change requests to running strategic review meetings. It's about relationship management, retention, and making sure the client is actually getting the most out of the software.
What you'll need to succeed
- Experience: At least 3 years in Account Management, Customer Success, or Operations.
- Tech Savvy: It's a SaaS product, so you need to be genuinely comfortable with tech and systems like Jira, ClickUp, and CRMs.
- Communication: You'll be dealing with senior-level contacts, so you need to be able to hold your own and manage expectations.
- Organisation: You'll be spinning a lot of plates-attention to detail is non-negotiable here.
Important information
- Salary: £33,000 - £40,000 (depending on what you bring to the table).
- Location: Based in Hinckley. They offer some flex, but they are looking for someone who values being office-based with the team.
- Contract: 12-month Fixed Term Contract.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk